We are looking for an experienced and dynamic Google Cloud Developer & Architect to lead cloud technology delivery, architecture, and operational excellence within our Digital Operations – Technology team.

The ideal candidate will bring strong hands-on experience in Google Cloud Platform (GCP), cloud architecture, service delivery, program/project management, and people leadership. This role will be responsible for driving end-to-end GCP engagements, ensuring SLA and KPI adherence, leading distributed teams, managing client relationships, and delivering scalable, secure, and cost-effective cloud solutions.

Key Responsibilities

Cloud Architecture & Technical Leadership

Lead the design, development, implementation, operation, and continuous improvement of GCP cloud environments and solutions.
Leverage hands-on GCP Developer/Architect experience to guide and validate technical and architectural decisions.
Evaluate engineering designs for new cloud environment builds and major changes, ensuring quality, security, and risk readiness before go-live.
Translate Google Cloud best practices and recommendations into solutions aligned with customer requirements.
Guide solution trade-offs and act as the senior escalation point for complex technical decisions.
Drive automation, DevOps adoption, and Infrastructure as Code (IaC) practices to improve service reliability, efficiency, and scalability.
Oversee Big Data solution delivery using GCP services such as Dataproc, Dataflow, Composer, BigQuery, and Google Cloud Storage.

Service Delivery & Operations

Own end-to-end service delivery for GCP engagements, ensuring adherence to SLAs, KPIs, and customer commitments.
Drive service operations, incident management, problem management, change management, and release management in line with ITIL practices.
Establish and maintain governance rhythms, including SLA/KPI reviews, steering committee updates, risk registers, and escalation management.
Monitor delivery health, operational performance, service metrics, and business outcomes.
Identify and implement improvements in delivery processes, tools, architecture, and service quality.
Ensure industry-standard security and compliance practices are implemented and audited throughout the engagement lifecycle.

People & Resource Management

Lead, mentor, and performance-manage Cloud Developers, Architects, and Engineers.
Own hiring, team development, career progression, and succession planning.
Drive resource planning, capacity forecasting, staffing plans, and workforce optimization.
Build and grow high-performing, distributed, cross-functional teams across geographies.
Promote knowledge sharing, reusable assets, and best-practice adoption across teams and accounts.

Client & Commercial Management

Act as the primary relationship owner for assigned client accounts.
Build strong relationships with client leadership, manage expectations, and ensure customer satisfaction.
Partner with pre-sales and solutioning teams on proposals, staffing plans, pricing, and commercial constructs.
Own budget, P&L, and cost management for the delivery unit or account.
Identify opportunities for account growth and expanded service scope.
Present delivery performance, risks, governance updates, and business outcomes to senior leadership.

Required Qualifications and Experience

Graduate/Postgraduate degree in Engineering, Computer Science, or a related discipline.
6–10 years of overall IT experience, including at least 5 years in cloud service delivery, program/project management, or cloud practice leadership.
Strong experience in Google Cloud Platform (GCP); Firebase and multi-cloud awareness are added advantages.
Prior hands-on experience as a GCP Developer or Architect, with the technical depth to guide and validate team decisions.
Strong knowledge of Python, JavaScript, SQL, and BigQuery for technical oversight and solutioning.
Understanding of Data Science, Machine Learning, and Artificial Intelligence sufficient to guide client solutioning discussions.
In-depth knowledge of key GCP services and cloud technologies.
Experience overseeing Big Data solution delivery and workflow monitoring in distributed computing environments.
Strong understanding of cloud architecture, engineering, automation, DevOps, and Infrastructure as Code.
Working knowledge of ITIL/service delivery frameworks.
Demonstrated experience managing SLAs, KPIs, service metrics, governance cadences, and escalations.
Experience in resource/capacity planning, staffing forecasts, and budget/P&L ownership.
Experience with reporting and analytics tools such as Tableau, Bigtable, Looker Studio (formerly Data Studio), and analytics dashboards.
Proven track record of leading distributed, cross-geography, and cross-functional teams.
Certifications such as PMP, ITIL, Google Cloud Professional Cloud Architect, or equivalent are highly desirable.

Key Performance Areas

SLA and KPI adherence across GCP engagements.
Cloud delivery quality, reliability, and operational efficiency.
Client satisfaction and stakeholder engagement.
Team performance, development, and retention.
Resource utilization, capacity planning, and budget management.
Automation, DevOps adoption, and continuous improvement.
Security, compliance, and risk management.
Account growth, commercial performance, and delivery governance.

Personal Skills

Strong leadership, people management, and mentoring skills.
Excellent stakeholder management and executive communication skills.
Strong commercial acumen with budget, P&L, and pricing awareness.
Excellent negotiation and conflict-resolution skills.
Strong time management and organizational abilities.
Good interpersonal and collaboration skills.
Flexible and adaptable to organizational and process changes.
Self-starter, ambitious, proactive, and deadline-driven.
Ability to drive outcomes through teams and influence stakeholders.
Keen to learn, implement new technologies, and coach team members.
Strong analytical and problem-solving abilities.
Ability to maintain organizational and client confidentiality.

Why Join Us

Lead enterprise cloud transformation and GCP technology engagements.
Work with emerging cloud, Big Data, AI, and automation technologies.
Drive architecture, service delivery, and operational excellence.
Lead and develop global technology teams.
Collaborate with clients and stakeholders across geographies.
Contribute to innovation, reusable solutions, and business growth.