Field-marketing activities, Valuation appraisal of gold ornaments, Gold loan products management, Customer Engagement

Customer Relationship Management (CRM), Relationship Management, Phone Banking, Banking Operations, Customer Service, Customer Support, Retail Banking, Banking Products, Financial Services, Cross-Selling, Upselling, Sales

Loan Portfolio Management, Financial Literacy Training, MSME Credit Appraisal, Regulatory Compliance in Banking, Financial Analysis and Reporting, Business Development in MSME Sector, Client Relationship Management, Risk Assessment and Mitigation, Digital Banking Solutions

Problem Solving, Insurance Knowledge, Relationship Management, Compliance Regulatory Knowledge, Customer Focus, Technology Proficiency

Knowledge of Banking products and processes

Microsoft Office Suite, crm software, Sales, Interior design principles, Customer Relationship Management