Technical Lead responsibilities
Responsible for technical architecture for multiple work streams
Responsible for owning and leading technical discussions with the client
Has a bigger scale and big-picture knowledge awareness and ownership. I.e. owns architecture patterns, practices, and principles not limited to Salesforce core only, but touching all the different clouds, integration, security, data, and DevOps
Contributes towards Practice Development within Globant
Able to work across multiple projects simultaneously
Primarily focuses on design activities, but can either transition into a Tech Lead role or reduce assignment on a project, depending on the engagement and program

Communication

Able to communicate clearly and concisely in verbal and written fashion
Explain technical concepts to a non-technical audience
Adapts communication to the audience
Able to challenge the client and justify their own viewpoint
Able to lead difficult conversations with the client
Can influence clients architects and decision makers on the best approaches to (not limited): principles, patterns, investment, tools, licenses

Presentation

Leads the design of client-facing presentations and delegates ownership of elements of the presentation to team members
Able to present in an organized, coherent fashion and adapt their presentation style to their audience
Able to present in client-facing sessions such as Design Authorities, providing clear rationale for design decisions and responding to the client challenges
Able to respond to feedback and tailor messaging
Audience can range from technical people to C-level stakeholders, a wider scale than a Technical Lead

Collaboration

Establishes a collaborative environment with the team and client
Leads and delegates tasks in an assertive and effective way, while not neglecting the review and assurance processes

Leadership

Is a role model for junior team members and provides mentorship
Defines roles and responsibilities for the team and enables others to take responsibility for tasks and activities
Delegates effectively, quality-assuring the configuration completed by the team
Takes ownership of all technical areas (e.g. DevOps, Integration) and supports the development of others in this area

Knowledge

Leads Globant internal initiatives such as enablement sessions, the graduate programme, and mentoring
Drives adoption of industry best practices within specific areas

Delivery

Takes accountability for the overall solution design and build of complex engagements
Actively plan design, build, and test activities, working with the Project Lead to identify and mitigate risks to the project
Confident in Agile delivery in large-scale, complex engagements

Commercial

Adheres to administrative compliance (e.g. timesheets)
Leads the identification and scoping/ estimation of additional scope and activities
Supports the Solutions team with the solutioning and estimation of new opportunities and pre-sales discussions with prospective clients
Provides oversight and assurance of the scoping and estimation of projects being supported by Technical Leads

Technical

Approximately 10+ years of experience
A Salesforce expert with excellent hands-on experience in Salesforce Platform, Configuration, Integration, and Customization.
Must have knowledge of Sales, Service, and Experience cloud. Other clouds will be an added advantage.
Able to produce clear solution design documentation
Confident in presenting designs in client forums (e.g. Design Authorities)
Recommended Certs: CSA, CAA

Salesforce Architect