nization boasts a 100% visa success rate. Offering comprehensive support, including admissions, visas, language training, job assistance, and PR support, their expert team has over a decade of experience in German education and work pathways. Accredited with ISO certification and strong Indo-German ties, YES Germany operates with more than 18 branches across India.

Role Description

This is a full-time on-site role for a Junior Admission Counsellor, based in Delhi. The Junior Admission Counsellor will provide guidance to students seeking higher education opportunities in Germany. Daily responsibilities include conducting consultations, guiding students through admission processes, addressing inquiries, and ensuring a smooth transition for clients. The role requires close collaboration with other team members and a commitment to excellent customer service.

Qualifications

Strong Interpersonal Communication and general Communication skills
Customer Service skills with a focus on client satisfaction
Sales skills to effectively promote educational services and programs
Background or familiarity in the Education domain
Proficiency in multiple languages, including German, is an advantage
Ability to work in a team and deliver results in a dynamic environment
Bachelor's degree in a relevant field is preferred
Previous experience in student counseling or education consulting is a plus

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RESPONSIBILITIES & DUTIES

• Engage with assigned leads and promptly initiate contact through the auto dialer system.

• Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.

• Build rapport, credibility and establish trust with leads through effective communication and active listening.

• Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.

• Coordinate s

Juniour admission counsellor

Senior Admission Counsellor - Study Abroad