Salesforce Marketing Cloud, Incident Management, AI Engagement Monitoring, AI Literacy, Client Engagement Planning, collaborative learning, Cross-functional Relationships, Prompt Engineering Basics, Proactive Reviews, Learning Development

Hubspot, Salesforce, Upselling, Gainsight, zendesk, Customer Success metrics

Advanced Excel, Tally, Excel, GST accounting

product strategy , Agile, Digital Transformation, AI-enabled platforms, CRM, Analytics, workflow automation, program delivery

Hubspot, Salesforce, CRM Tools, customer success platforms

google sheets , Excel, Interakt, WhatsApp CRM