Job Description

Support discrete and/or process manufacturing scenarios as applicable.
Work with business teams to translate manufacturing requirements into appropriate SAP solutions.
Support production planning integration with MM, EWM/WM, QM, PM, FI/CO, and other relevant modules.
Analyze production planning issues and provide sustainable solutions with minimum customization.

Key Responsibilities – SAP QM

Support batch status management, stock posting decisions, quality releases, and restricted/rejected material processes.
Ensure appropriate integration between SAP QM and PP, MM, EWM/WM, SD, and other modules.
Work closely with QA/QC and CSV teams to ensure configured processes meet GxP and data integrity expectations.
Support audit trail, electronic record, approval, and controlled transaction requirements where applicable.

Key Responsibilities – SAP PM

Support calibration and maintenance-related processes for GxP-relevant equipment where applicable.
Support equipment history, maintenance documentation, spare parts consumption, and maintenance cost tracking.
Work with Engineering, Maintenance, Manufacturing, QA, and Calibration teams to ensure appropriate system controls.
Ensure maintenance processes integrate effectively with MM, FI/CO, PP, QM, procurement, inventory, and other relevant areas.

SAP Implementation & Application Support

Participate in SAP S/4HANA implementation, rollout, upgrade, enhancement, and support projects.
Perform hands-on SAP configuration and functional troubleshooting for assigned modules.
Prepare and review:

Conduct fit-to-standard/workshop discussions with business stakeholders.
Analyze business requirements and recommend standard SAP solutions following clean-core principles wherever practical.
Support RICEFW/WRICEF developments by preparing functional specifications and coordinating with technical teams.
Work with ABAP, Fiori, Integration, Basis, Security/GRC, BTP, and other technical teams.
Support interfaces between SAP and manufacturing, laboratory, maintenance, weighing, MES, LIMS, third-party, or other enterprise systems as applicable.
Participate in data migration, master-data validation, cutover, hypercare, and stabilization activities.

Required Experience & Skills

Minimum 8+ years of hands-on SAP experience in SAP PP, QM, PM, or a strong combination of these modules.
Strong hands-on configuration and functional support experience in at least two areas, with working knowledge of the third.
Experience working in a service company, consulting organization, captive IT organization, or product/manufacturing company.
Good understanding of manufacturing and quality business processes.
Experience with SAP ECC and/or SAP S/4HANA; S/4HANA implementation experience preferred.
Experience participating in at least one implementation, rollout, upgrade, or major transformation project preferred.
Ability to independently analyze incidents, requirements, and business-process issues.
Experience preparing functional specifications and working with technical development teams.
Good understanding of SAP Fiori applications relevant to PP, QM, and PM is preferred.
Exposure to SAP Cloud ALM, Solution Manager, Jira, ServiceNow, or similar tools is advantageous.
Pharmaceutical, life sciences, medical device, chemical, food, or other regulated-industry experience is strongly preferred.
Exposure to GxP, CSV, 21 CFR Part 11, EU Annex 11, data integrity, and regulated-system controls is preferred.

Qualifications

Any recognized bachelor's or master's degree; no specific educational specialization is mandatory.
Relevant SAP PP, QM, PM, or S/4HANA certification is preferred but not mandatory.
Additional certifications or training in pharmaceutical GxP, CSV, quality systems, project delivery, or IT service management will be an advantage.

Deputy Manager, IT Systems Configuration & Programming