We are looking for a strong Salesforce Architect to lead an engineering team and guide customer Technology Directors through the journey of migrating an in-house Loyalty Platform to Salesforce. This role calls for a Salesforce Solution Architect with hands-on experience implementing Salesforce Loyalty Cloud, preferably within the hospitality industry.

Responsibilities

Serve as Technical Architect within a Scrum team, contributing to the long-term vision and optimal use of Salesforce Loyalty Cloud in a large-scale hospitality implementation
Design stay processing, partner transactions, hotel and partner reimbursement, vouchers, promotions, APIs, and integrations with legacy systems
Apply real-world Loyalty Cloud experience to design and guide solution architecture decisions
Drive delivery teams through all stages of implementation, from discussions with marketing teams on engagement strategy to reviewing data models, custom objects, and developer pull requests
Build and maintain strong relationships with the Head of Technology on the customer side, supporting validation of proposed solutions across teams
Understand long-term customer objectives and help define a sustainable technology and implementation roadmap

Requirements

14 to 18 years of overall experience, with deep Salesforce expertise, ideally stronger than average platform specialists
Strong understanding of system integrations, with experience in MuleSoft, Kafka, and Apigee, along with RESTful APIs, as the platform serves as a backend for the entire IHG ecosystem
Hands-on leadership skills, with readiness to perform code reviews, guide technical estimations, and assist with solution design at any level
Ability to move seamlessly between high-level architecture and detailed technical design, including data models, process flows, and code structure
Consulting mindset, with capability to grasp business challenges, technical constraints, and ecosystem complexity, and propose pragmatic, scalable solutions
Execution-driven approach, ensuring that solutions work in production, not just on paper

Nice to have

Background in hospitality
Knowledge of Java
Familiarity with REST API
Understanding of Service Oriented Architecture (SOA)

Senior Solution Architect - Salesforce