Who We Are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About This Role

We are seeking an Order to Cash Analyst to support end-to-end Order to Cash (OTC/CTC) operations within the Finance Shared Services function. The role focuses on invoicing, accounts receivable activities, customer master data maintenance, payment receipt clearing, reconciliations, reporting, and supporting debt collection processes while ensuring compliance with company policies, audit requirements, and agreed service levels.

What You Will Do

Process and create invoices for B2B customers within agreed turnaround times and quality standards.

Maintain accurate customer master data to support debt collection and receivables management activities. [

Perform payment receipt clearing, reconciliations, and month-end accounts receivable activities.

Support initiatives that improve cash flow by reducing Days Sales Outstanding and minimising revenue leakage.

Deliver reports, analyse performance data, and recommend corrective actions where required.

Resolve customer queries in a timely and professional manner to enhance customer experience.

Collaborate with local markets, Treasury, Accounts Payable, Payment teams, auditors, and internal stakeholders.

Contribute to process optimisation, automation initiatives, and continuous improvement activities.

Produce operational outputs including invoicing volumes, cash position reports, receivables ageing reports, receipt clearing activities, and month-end reporting.

Who You Are

Educated in Commerce, Finance, or a related discipline, such as B.Com, Master's in Finance, or a Finance Diploma.

Knowledge of end-to-end Order to Cash processes, accounts receivable activities, accounting principles, and journal entries.

Understanding of reconciliation activities and debt collection processes.

Proficiency in Microsoft Excel for reconciliations, reporting, and data analysis.

Strong analytical, problem-solving, and stakeholder management capabilities.

Good written and verbal communication skills.

Familiarity with ERP systems such as SAP and/or Oracle is advantageous.

Ability to work collaboratively, adapt to change, and consistently meet performance targets and compliance requirements

Not a Perfect Fit

Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's In It For You

Exposure to global Finance Shared Services operations and multinational stakeholder engagement.

Opportunities to contribute to process improvement, automation, and operational excellence initiatives.

Experience working with core finance processes, reporting, audit requirements, and customer-focused operations.

Development within a collaborative, performance-driven, and continuously improving environment.

What Skills You Will Learn

End-to-end Order to Cash process management.

Accounts Receivable operations and reconciliation techniques.

Financial reporting and analytical decision-making.

ERP system utilisation and process controls.

Stakeholder communication, audit support, and continuous improvement methodologies.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA

Follow us on social media and #StayConnected

LinkedIn: VOIS LinkedIn

Facebook: VOIS Facebook

Instagram: VOIS Instagram

Senior Executive- AR OTC