Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location, Flexibility, and Working Hours

This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Noida. Our work from near culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting from other global offices.

Our team has a flexible working hours model with expectations to work 8 hours a day Monday through Friday, with at least 3-4 hours overlapping with US Eastern Standard Time.

The Opportunity

As an Executive Recruiter, you'll support our business as both a recruiter and a trusted advisor, working with hiring managers to understand our business needs, refine interview processes, and create and execute creative hiring strategies. Reporting to the Head of Global Executive & Commercial Recruiting for TELUS Digital Solutions, you will help to establish a new and improved strategy and approach to leadership hiring in India and eventually in the region as well.

Responsibilities

Manage the full recruitment life cycle, from sourcing candidates to hiring, while continuously improving our hiring process
Collaborate with senior business leadership, hiring managers, and interview teams to build inclusive and motivated teams
Develop innovative strategies to scale the hiring practice across multiple locations within India
Maintain relationships with top talent, ensuring access to diverse talent pools for current and future positions
Facilitate interviews to assess candidates skills, experience, and cultural alignment with our firm
Conduct market research to create job descriptions, advise on compensation, and understand the competitive landscape.
Adapt and pitch our value proposition to match the business evolution, negotiate complex situations, and maintain high offer acceptance rates
Provide timely communication with candidates and hiring managers about the recruitment process
Partner with hiring teams on interview best practices to ensure an inclusive interview process that builds diverse and equitable teams
Use data to evaluate pipeline health and implement strategies to improve recruiting outcomes

Qualifications

Over 6 years of experience recruiting for leadership/executive roles in the practices of Engineering, Technology, Digital Products, Data, and/or AI/ML
Proven experience sourcing and engaging passive candidates in competitive industries, at leadership levels
General understanding and application of Employment Law
Skilled in managing executive candidates and complex job requisitions
Strong ability to establish consultative relationships and build trust with candidates and hiring managers
Capable of flexibly adapting recruiting strategies and processes to evolving business needs and industry changes
Excellent in juggling multiple priorities, roles, and hiring manager relationships without compromising quality
Adept at navigating ambiguity and building consensus across multiple teams
Creative in developing solutions to meet strategic business needs

Bonus Points

Experience working at a growing global company
Experience hiring management consultants
In-house recruiting experience, preferably within the tech or design industry
Understanding of recruiting metrics and how to utilize data to influence hiring decisions and improve processes
Experience with our current tech stack: Greenhouse, Gem, LinkedIn Recruiter, ModernLoop, Ashby

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

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