Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary

Build software that helps athenahealth solve complex healthcare business problems at scale. The Senior Member of Technical Staff will design, develop, and maintain backend services and distributed systems that support high-volume claim resolution workflows, improve operational efficiency, and deliver reliable product capabilities for internal and external stakeholders. This role is based in Chennai, India and follows a hybrid work model. The person in this role will work across engineering and product partners to deliver scalable, secure, and maintainable solutions using modern software engineering practices and cloud technologies. This position reports to the Manager, Engineering.

About The Team

Our Collector R&D teams are building new and evolving services for athenahealth customers. We work on solving complex business problems for a broad range of stakeholders, including customers, internal technology-enabled services teams, and multiple BPO vendors. This work requires the ability to design and implement workflows that manage large volumes of claim resolution activity while supporting both manual and automated execution paths.

The team develops systems that help organize, route, track, and process work across the revenue cycle. These services are designed to improve consistency, visibility, and throughput while reducing friction in operational workflows. Because the work spans multiple stakeholders and systems, engineers on the team regularly balance business rules, scale, resiliency, maintainability, and integration needs.

As a Senior Member of Technical Staff, this role contributes to backend platform and service development that powers these workflows. The role requires strong software engineering fundamentals, hands-on experience with distributed systems, and the ability to collaborate effectively across teams. Success in this role comes from building practical, reliable solutions that support customers, internal users, and operational teams while helping improve system performance and long-term maintainability.

Essential Job Responsibilities

Design and develop backend applications and services using Java and Spring Boot to support business-critical workflows and platform capabilities.
Build scalable and maintainable microservices that integrate with internal platforms, data stores, and dependent services.
Deploy and enhance cloud-based solutions on AWS with attention to reliability, security, observability, and performance.
Collaborate with product managers, architects, and engineers to translate business requirements into technical designs and high-quality software solutions.
Implement APIs, service integrations, and asynchronous processing patterns that support high-volume transactional workflows.
Troubleshoot production issues, analyze root causes, and deliver fixes or improvements that strengthen stability and service quality.
Contribute to code reviews, design discussions, and engineering standards that improve maintainability, testability, and team consistency.
Optimize service performance, application behavior, and system interactions to improve scalability and operational efficiency.
Guide implementation decisions by sharing technical knowledge, identifying tradeoffs, and supporting sound engineering approaches within the team.
Use AI tools, where appropriate, to improve day-to-day engineering work such as exploring implementation options, summarizing technical context, generating test ideas, or accelerating code understanding, while validating outputs carefully before applying them.

Additional Job Responsibilities

Support release planning, deployment validation, and post-release monitoring for assigned services and features.
Document technical designs, service dependencies, and implementation details to improve shared understanding across teams.
Participate in backlog refinement, estimation, and sprint planning activities.
Contribute to CI/CD improvements and development workflow enhancements that increase engineering efficiency.
Assist in strengthening monitoring, alerting, and operational readiness across services.
Partner with adjacent teams to align on service contracts, interfaces, and dependency management.
Share technical knowledge through walkthroughs, peer collaboration, and technical documentation.
Evaluate opportunities to simplify workflows or reduce manual effort through automation and service enhancements.

Expected Education & Experience

4 to 9 years of software engineering experience in backend development, distributed systems, or related application development.
Hands-on experience with Java and Spring Boot for building and maintaining production applications and services.
Experience designing, developing, and supporting microservices architectures in production environments.
Working knowledge of AWS services and cloud-native deployment patterns.
Experience building and consuming RESTful APIs and integrating with service-based systems.
Understanding of software design principles, object-oriented programming, testing practices, debugging, and version control.
Experience working in Agile or iterative development environments with cross-functional teams.
Ability to analyze technical issues, communicate clearly, and contribute practical, maintainable solutions.
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent relevant experience.

About Athenahealth

Our vision:In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture:Our talentedemployees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment:Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What We Can Do For You

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborativeworkspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time. With consistent communication and digital collaboration tools, athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity

Senior Member of Technical Staff SMTS