HR Generalist

Location: Hyderabad (Hybrid)

Shift: Day shift

Experience Required: 3–5 years

Reporting to: Manager – HR, India

About Trundl

Trundl is a global technology and professional services company that helps organizations improve collaboration, optimize SaaS investments, and modernize cloud infrastructure.

As an Atlassian Platinum Enterprise Solution Partner, and a partner of monday.com, Microsoft, Tempo, and AWS, we deliver rapid, scalable solutions across IT service management, enterprise service management, integrations, and cloud operations.

About the Role

The HR Generalist will execute and improve core HR operations for Trundl India, supporting employees across onboarding, records, probation, payroll inputs, benefits, employee queries, compliance coordination, and offboarding. This is a hands-on individual-contributor role for an HR professional with 3–5 years of experience. The role works under the guidance of the Manager - HR, India and partners with hiring managers, Finance, IT, employees, and external vendors.

Role Priorities

The role's primary focus is accurate and timely HR operations, a reliable employee experience, and compliant recordkeeping. Recruitment support, reporting, and process improvement are important secondary responsibilities. The HR Generalist is expected to manage routine activities independently and escalate policy decisions, sensitive employee matters, statutory interpretation, and material risks to the HR Manager.

Key Responsibilities

Employee lifecycle operations: Coordinate pre-joining documentation, background verification, onboarding, induction, probation reviews, confirmations, transfers, employee changes, and offboarding. Maintain trackers and follow up with relevant stakeholders to close activities on time.
Employee records and HR administration: Maintain accurate and confidential employee files, HRIS records, attendance, shift, and leave data. Conduct regular quality checks and keep documentation ready for internal review and audits.
Payroll and benefits support: Compile and validate monthly payroll inputs, communicate approved employee changes, coordinate benefit enrolments and updates, support claims and queries, and meet payroll cut-off dates.
Employee support: Act as the first point of contact for routine HR queries, provide clear updates, track requests to closure, and escalate sensitive employee-relations matters or policy exceptions.
Compliance coordination: Maintain statutory documentation and compliance trackers; support PF, ESIC, gratuity, audit, and mandatory-learning activities; follow up on deadlines; and escalate gaps.
Recruitment and campus-hiring support: Support approved campus and early-career hiring plans through scheduling, candidate communication, selection records, offer documentation, and joining readiness.
Reporting and process improvement: Maintain core HR dashboards and standard operating procedures, identify recurring errors or delays, and recommend practical improvements to controls and employee experience.

What Success Looks Like

New-hire, probation, employee-change, and exit activities are completed by documented internal due dates, with required approvals and records.
Monthly payroll inputs and approved benefit changes are validated and submitted by the published cut-off, with discrepancies resolved or escalated before submission.
Employee and attendance records remain complete, confidential, and audit-ready, with identified data issues corrected promptly.
Routine employee queries are acknowledged within defined SLAs and tracked through resolution or appropriate escalation.
Compliance, mandatory-learning, and certification trackers are reviewed regularly, with upcoming and overdue actions communicated to the relevant owners.
HR dashboards and standard operating procedures are current, and recurring operational issues lead to documented improvement actions.

Required Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related discipline.
3–5 years of experience in HR operations or an HR Generalist role, preferably within an IT or technology-services environment.
Hands-on experience in at least four of the following areas: onboarding, employee records, attendance or leave administration, payroll inputs, benefits, employee support, compliance coordination, or offboarding.
Working knowledge of Indian employment practices and statutory processes, including PF, ESIC, and gratuity, with the judgment to escalate specialist questions.
Proficiency in Microsoft Excel, HR trackers, reporting, documentation, and data-quality checks.
Clear written and verbal English communication, discretion, attention to detail, and dependable follow-through.
Willingness to be involved in process improvement initiatives and strategic HR projects as needed.

Preferred Qualifications and Attributes

MBA or postgraduate qualification in Human Resources.
Experience with an HRIS, payroll or benefits vendors, audits, campus hiring, or process documentation.
Employee-focused communication, sound judgment, and the ability to prioritize competing deadlines.
A practical improvement mindset and confidence to identify risks and seek guidance when needed.

What You Will Gain

Broad exposure to HR operations across the employee lifecycle in a growing global technology-services company.
Direct partnership with HR, business leaders, Finance, IT, and external specialists.
Opportunities to strengthen processes, reporting, controls, and employee experience while building readiness for broader HR responsibilities.
A hybrid, day-shift role based in Hyderabad.

Human Resources Generalist