Position Overview

As Senior Manager, Business Operations Partner, you will serve as the dedicated operations partner for Autodesk's Expansion business across the Asia-Pacific (APAC) region. You will work closely with APAC Expansion Sales leadership to understand business performance, identify operational challenges, and drive issues through resolution.

You will connect field needs and business context with the broader Revenue Operations organization, helping ensure the APAC Expansion business has the insights, processes, and operational support needed to execute effectively.

This is a hands-on role that requires you to work through complex business challenges, develop a clear point of view, and drive initiatives across teams and functions. You will provide APAC Expansion leadership with greater visibility into business performance, proactively address operational gaps, and ensure insights from the field inform broader business decisions and priorities.

Responsibilities

Partner closely with APAC Expansion Sales leadership to provide the operational context, insights, and support required for informed decision-making
Develop a deep understanding of the APAC Expansion business, including sales processes, execution gaps, and operational friction points
Diagnose operational challenges, engage directly with field teams, develop clear recommendations, and drive issues through resolution
Identify patterns across field conversations, business performance, and stakeholder feedback to surface operational risks and opportunities
Translate ambiguous business challenges into clear, actionable problems and align stakeholders around solutions
Own operational issues through resolution, executing directly where appropriate and partnering across Revenue Operations, Marketing, Customer Success, Information Technology (IT), and Finance when broader support is required
Establish and manage operational rhythms, including business reviews, issue tracking, escalation processes, and field feedback mechanisms
Develop business cases for operational changes by evaluating business impact, validating assumptions, gathering stakeholder input, and presenting clear recommendations
Prioritize field requests based on business impact and enterprise priorities while escalating broader trade-offs when appropriate
Represent the APAC Expansion field perspective during annual planning, segmentation, coverage model changes, and policy development
Identify and synthesize insights from the APAC field that may have broader implications for Global Expansion programs and priorities
Prepare operational insights and business context for leadership reviews, translating business performance and field feedback into clear, actionable narratives
Proactively identify operational gaps and drive solutions before they materially impact field execution
Ensure relevant field insights and business context are effectively communicated to Revenue Operations and other supporting organizations

Minimum Qualifications

7+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related business partnering role, preferably within an enterprise technology organization
Experience partnering directly with Sales leaders in an embedded, field-facing capacity
Strong understanding of expansion, growth, or other complex sales motions
Strong problem-solving skills with demonstrated ability to diagnose operational challenges, identify root causes, and drive cross-functional resolution
Proficiency with Salesforce and sales and operational tools, with the ability to use data to understand business performance and identify areas requiring further analysis
Demonstrated ability to influence and drive outcomes across functions without direct authority
Experience collaborating across Revenue Operations, Marketing, Customer Success, Information Technology (IT), Finance, and other cross-functional organizations
Excellent written and verbal communication skills with the ability to translate operational complexity into clear insights and recommendations
Strong stakeholder management skills with the ability to influence senior leaders and drive alignment across multiple teams

Preferred Qualifications

Experience supporting regional or global Sales organizations within an enterprise technology or Software as a Service (SaaS) environment
Experience supporting expansion, growth, or customer lifecycle sales motions
Experience contributing to annual business planning, segmentation, territory coverage, or sales policy initiatives
Experience developing business cases and recommendations for senior leadership
Strong analytical skills with experience translating business and operational data into actionable insights
Experience leading high-visibility, cross-functional business operations initiatives across multiple regions or functions

The Ideal Candidate

The ideal candidate is a highly experienced Business Operations professional who combines strategic thinking, operational expertise, and strong business partnership skills to solve complex challenges and influence business outcomes across the APAC Expansion organization

Serves as a trusted advisor to senior Sales and Revenue Operations leaders by providing thoughtful, data-driven insights and recommendations
Demonstrates deep expertise in business operations and applies strong commercial understanding to complex sales and operational challenges
Anticipates operational risks and business challenges that could impact execution and proactively develops scalable solutions
Solves complex and ambiguous problems by integrating field insights, business performance data, and cross-functional perspectives
Develops innovative approaches to improve operational effectiveness, field execution, and business performance
Influences senior stakeholders without direct authority and builds alignment around priorities, investments, and recommended solutions
Connects regional business needs with broader organizational priorities and identifies opportunities with implications beyond APAC
Translates complex operational and business information into clear narratives that enable leadership decision-making
Leads high-visibility, cross-functional initiatives while maintaining strong ownership and accountability for outcomes
Builds trusted relationships across Sales, Revenue Operations, Marketing, Customer Success, Information Technology, Finance, and other business functions
Operates effectively at both strategic and operational levels, moving comfortably between long-term planning and hands-on problem-solving
Demonstrates sound judgment, curiosity, and a continuous improvement mindset while driving measurable business outcomes

26WD101228 Senior Manager, Operations Business Partner - APAC Expansion