Servicenow, Archer, Microsoft Office, Cube, Tableau, Microsoft Excel, Regulatory Change Management

Order Management, Journal Entries, Project Management, Billing Processing, Accounts Receivable, revenue recognition, Cash Application Processing, Order Processing, Order to Cash, Order Fulfillment, process transformation

Ms Excel, Microsoft Office, workforce management software, APOLLO, SALESFORCE, Avaya, PLAYVOX

stakeholder workshops , Alteryx, User Stories, User Research, Tableau, Confluence, Scrum, Azure DevOps, Product Management, LLMs, Powerpoint, Copilot, Claude, AI Workflows, ChatGPT, Financial Modelling in Excel, AI Design Tools, Sharepoint, Market Analysis, Triage Client Issues, BCG Transformation

Kibana, Mongo, Tableau, Excel, Sql, experimentation, a/b testing

Verint, Microsoft Office, Excel, Salesforce, Simple linear regression, Multiple linear regression, Trend Forecast, Triple Smoothing, Weighted moving averages, Aspect, NICE WFM

Pyspark, Alteryx, Databricks, Tableau, Python, Sql