Kubernetes, Fibre Channel, Microsoft Hyper-v, Ansible, Nas, San, Wireshark, Mcs, Nfs, Python Scripting, Sql Database, Oracle, Log Analysis, Iscsi, Docker, MongoDB, enterprise storage systems, TCP IP-based networking, Performance and Network Optimization, RAID concepts, Platform9 certification, VMware VCP

Sql, Ml, Incident Management, Java, Microservices, Monitoring Tools, Postgres, JIRA, Network Protocols, Rest Apis, MySQL, Kubernetes, Python, Servicenow, Docker, Technical support, Cloud-based platforms, Ai, ITSM tools, Webhooks, System-level troubleshooting, Salesforce, Root Cause Analysis

Windows Internals, AWS, Azure, Gcp, Log Analysis, memory and crash dump analysis, cloud platforms, Windows operating systems, cloud security concepts, cybersecurity concepts, AV, Salesforce, threat detection and response, endpoint protection, EDR

Tcp/ip, Mobile Devices, Documentation and creating knowledge articles, CRM tools such as Salesforce, Networking fundamentals, M2M communications, Computer systems, Cloud based management platform and application support, Jira or other bug management tools

pss e , Embedded Software, Power Electronics, Control Hardware, excitation systems, Salesforce, Power Factory, PSCAD

Postgres Sql, Python Scripting, Cursor, AI agent creation and orchestration, Webhook debugging, Log parsing, Claude Code, Salesforce Service Cloud

Power Bi, Cloud Networking, Jira, Postman, Rest Apis, Sql, Dynamics 365, Curl, MySQL, PostgreSQL, SQL Server, Oracle, Salesforce, SOAP APIs, zendesk, Web SaaS Troubleshooting, Application Log Analysis