Skill required: Workforce Data Admin - HR Service Delivery

Designation: HR Service Delivery New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do

To be aligned to SLAs and focused on long-term operational efficiency and client satisfaction. Driving continuous improvement and delivering consistent client value.
Process and strategy of providing and managing human resources services and information to employees within an organization.
This encompasses various aspects, including employee support, benefits administration, onboarding, payroll, and other HR related functions. What are we looking for
HR tools and systems ServiceNow ticketing
Quality and Compliance frameworks SOP adherence QC processes
Global Client handling exposure
Strong HR Operations domain knowledge (hire-to-retire lifecycle)
Ability to manage SLAs, quality, and customer experience
Strong analytical mindset to interpret data and drive decisions
Effective communication and stakeholder management skills
High focus on compliance, governance, and process adherence
HR tools and systems ServiceNow ticketing
Quality and Compliance frameworks SOP adherence QC processes
Global Client handling exposure Roles and Responsibilities:
Manage HR transactions ensuring SLA quality and accuracy
Handle employee queries and ensure timely resolution
Adhere to SOPs and audit control requirements
Work closely with peers leads and stakeholders
Escalate risks issues proactively and ensure closure
Continuous Improvement
Identify process gaps and suggest improvements
Contribute to efficiency and automation initiatives