remote troubleshooting , Technical Documentation, SCCM, Rdp, ITIL Foundation principles, Knowledge-base and FAQ documentation, User-account administration, ITSM tools, Teamviewer

Technical Documentation Management, Advanced SAP GRC Module Configuration, SAP GRC Solution Design, Security Approach Development, Report Analysis and Recommendation, Security Framework Development, SAP GRC Module Configuration, SAP GRC Solution Optimization

ticketing systems , Servicenow, Jira, Unit Testing, Sit, Monitoring Tools, Uat, Exception Handling, Root Cause Analysis, OCR integration, workflow approvals, L1.5 L2 L3 production support, SAP OpenText VIM, Service Requests, transport management, Remedy, deployment activities, Document Management, configuration updates, archive integration, ECC FI MM integration, minor enhancements, functional technical documentation, knowledge articles, ITIL Incident Problem Change and Release Management

Apis, Testing, Git, LWC, APEX, Soql, vector search, LLMs, public AI models, Salesforce metadata, agentic development, code reviews, Salesforce engineering, MCP agent orchestration, Flow, prompting, context management, RAG, CI/CD, grounding, workflow execution, AI platform engineering, agent orchestration

Data Governance, Testing Methodologies, Workday Core HCM, Privacy, Workday Business Processes, Workday Configuration, Audit, Workday Release Management, Security

Business Requirement Analysis, System Integration, Technical Documentation, Collaboration, Project Management, ERP Systems, Data Analysis and Interpretation, Process Improvement

fit gap analysis , End To End Testing, Requirement Gathering, Configuration, Oracle Fusion Cloud Financials, Oracle Cloud Finance, Tax, Cash Management, Oracle Financial Modules, General Ledger, Data migration leveraging FBDI, Documentation, Fixed Assets, System Configuration setup, Account Receivables, Working with technical team, Oracle Fusion Finance, Account Payables