Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : Oracle Engagement Cloud - Service

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the system. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with multiple teams to address challenges and optimize application functionality is a key part of daily activities.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead efforts to identify and implement process improvements within the application lifecycle.
Mentor junior team members to enhance their technical and problem-solving skills.
Coordinate cross-functional communication to ensure alignment on project goals and deliverables.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Oracle Engagement Cloud - Service.
Experience with configuring and customizing packaged or software as a service applications to meet business needs.
Strong knowledge of application programming interfaces and integration techniques.
Familiarity with low-code platforms and tools used for application development and support.
Ability to troubleshoot and resolve issues to maintain system stability and performance.
Experience in managing application releases and version control.

Additional Information:

The candidate should have minimum 5 years of experience in Oracle Engagement Cloud - Service.
This position is based at our Hyderabad office.
A 15 years full time education is required.