remote troubleshooting , Remote Desktop Support, ServiceNow ITSM ticketing platform, incident management and resolution

Linux Redhat, Cisco Ccna, AWS, Maintaining zebra thermal printers, Troubleshooting thin clients, Microsoft hardware installation, Troubleshooting integrated and interdependent computer systems, Linux Operating Systems

system documentation , Problem Management, Data Migration, Oracle SFS, Cybersecurity requirements, System integrations, Change management processes, Shop-floor automation solutions, Support procedures, SQL-based data analysis, Production Monitoring, Manufacturing analytics systems, OPC communication, Knowledge articles, Incident Management system, Machine connectivity, Backup procedures