Technical Acumen, AI Concepts, Technical Troubleshooting, Enterprise SaaS Functional Domain Knowledge, Incident Queue Management, customer advocacy

snowflake , skillsoft , Sql, Phenom People, SAP Analytics Cloud, SAP People Intelligence, SAP SuccessFactors Stories, SAP Business Data Cloud

automation, ITIL basics, Emerging Technologies, Ai, IT security principles, ITSM tools, Hardware and software fundamentals, Technical Troubleshooting

Nosql, Javascript, Database Management, Sql, Python, Operational Security

Data Management, Power Bi, Data Visualization, Dashboard, Tableau, Sql, data reporting, Resource Management

Java, Servicenow, Ibm Mq, Pl Sql, Tidal, Jira, Autosys, UNIX, Aix, Hp Qc, Unix Shell Scripting, Oracle, CGI HotScan, Acuity, Compliance applications, OFAC

Sql, Unix Shell Scripting, Mxml, Murex, MxML workflows, Production Support, Murex integration and interfaces, Troubleshooting, Root Cause Analysis, Murex 3.x

Rest Api, Customization, Javascript, Data Migration, Mariadb, Uat, Python, Sql, ERPNext, Frappe Framework, Erp Implementation