client training , Servicenow, Scrum, Requirements Gathering, Test Plans, Agile Methodologies, Stakeholder Engagement, Process flows, Process Mapping, Business Analysis, ServiceNow consulting

Bi Tools, Tableau, Dashboards, Reports, CleverTap, AI tools, LLMs, window functions, Amplitude, Data Studio, Looker, event-analytics tools, SQL joins, GA, aggregations

Brd, Frd, Agile, Jira, Sql, Sdlc

bizagi , Tfs, Jira, Balsamiq, Ms Office, Sql, Bpmn, Devops, Agile, Sql Procedures, Lucid Chart, Microsoft Visio

Requirements Elicitation, Jira, Process Modelling, Confluence, Gitlab, AI Tools, User Story Writing, Business Analysis, Rovo, Change Delivery, Microsoft Copilot, Stakeholder Management, UAT Defect Management, Duo

Business Requirement Documents (BRDs), User Acceptance Testing (UAT), Workflows, Process flows, Functional documentation, Requirement validation testing

Sql, PRD authorship, Agile delivery practices, Stakeholder Management, Analytical Thinking

Excel, Sql, Python, Powerpoint

Workday, Automation, Digital self-service platforms, AI-enabled tools, Agile delivery, Knowledge Management, BPM process mapping, Process Improvement, Lean Six Sigma principles, Hr Operations, Business Analysis