customer service, bilingual Spanish English, Microsoft Applications, call disposition, Process Improvements

Problem Solving, Conflict Resolution, Customer Service, BPO Sales, International Bpo, Customer Support

Customer service calls, Customer query resolution, Shipment tracking processes, Basic sales orientation, Crm Systems

Spanish - Expert, language translation , Credit and disputes, Customer Service, Collections

Bpo, customer service principles, chat processes, Customer Support

customer service processes, English Communication Skills

Microsoft Office, erp systems, Order Management, Order Entry, warranty management, Collaboration, process improvement, Documentation, workflow handoff, quote-to-order process, invoice management, Data Validation, coaching, training delivery, customer service, CRM Tools

Computer Knowledge, Banking transactions, Receipt processing of cheques, Clearing of instruments, Transaction updation, Customer service account inquiries