Servicenow, Itsm, Web Services, Itil Processes, Jira, Software Development, Linux, Rest Apis, Information Security, Application Support, Cloud Technologies, Confluence, Release Management, Databases, Unix, Monitoring Tools, Vulnerability Management, Access Management, enterprise application architectures, Production Management, Technology Risk controls, system integration patterns, DevOps practices, middleware components, CI CD concepts, IT Application Ownership, API integrations, Agile delivery methodologies