About Us

JOB DESCRIPTION

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's In It For YOU

SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
Dynamic, Inclusive and Diverse team culture
Gender Neutral Policy
Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

This role will be responsible for day-to-day operations of the function including catering to data service requests, data observability, Analytics, insight generation and Dashboard/MIS requirements while owning the business data within the SBI Card Data Lake.

Role Accountability

This role will be responsible for overseeing the execution of BI strategies and initiatives, managing and developing a team of BI analysts, and delivering actionable insights to drive business decisions in the credit card division. Work closely with senior leadership to support key business objectives, enhance data-driven decision-making, and lead the development of advanced analytics solutions.

BI Strategy & Leadership

Execute the long-term vision and strategy for the Business Intelligence function in alignment with the company's overall business objectives.
Lead the development of data strategies that support customer acquisition, retention, profitability, risk management, and other key business goals.
Provide thought leadership in transforming the organization into a data-driven enterprise.

Cross-Functional Collaboration

Work closely with senior executives and business leaders to understand strategic goals and deliver BI insights that support high-level business decisions.
Collaborate with Multiple teams to ensure BI initiatives are integrated and aligned with company priorities.
Ensure that BI and analytics initiatives address the full spectrum of business needs, from marketing performance to credit risk and operational efficiency.

Team Leadership & Talent Development

Build, lead, and mentor a high-performing BI team, fostering a culture of innovation, collaboration, and continuous improvement.
Oversee the recruitment, development, and retention of top talent in the BI function, ensuring the team has the skills necessary to meet the evolving needs of the business.
Establish clear goals and performance metrics for the BI team and provide coaching and support to achieve business objectives.

Analytics & Insights Delivery

Champion the use of data to identify business opportunities, mitigate risks, and enhance customer experiences.
Build a strong understanding of data processes across the card lifecycle, how and where the data is stored across multiple layers of data platform
Lead customer, portfolio and business performance analytics.
Develop frameworks for understanding key business drivers, trends and opportunities.
Convert analytical findings into actionable business recommendations

Performance Measurement & Reporting

Establish and track key performance indicators (KPIs) to measure the effectiveness of BI initiatives and the impact on business performance.
Deliver regular and ad-hoc reports to the executive team, summarizing BI-driven insights and actionable recommendations for the business.
Ensure that senior management and other stakeholders have access to data-driven insights in a timely and actionable format

RBI Reporting

Timely submissions - Deliver all mandated RBI reports accurately and on schedule to meet regulatory deadlines.
Data validation - Reconcile and verify data across systems to ensure consistency and correctness before submission.
Regulatory compliance - Align reporting practices with RBI guidelines, promptly incorporating any regulatory updates.
Audit readiness - Maintain complete documentation and transparent processes to ensure reports are always audit‑ready.
Stakeholder communication - Provide timely updates to management and stakeholders on reporting status, risks, and compliance.
Process improvement - Enhance reporting workflows through automation and controls to improve efficiency and accuracy.

Measures of Success

Business impact generated through BI initiatives
Adoption of BI insights by senior stakeholders
Delivery against BI roadmap and SLAs
Data quality and governance compliance
Reduction in manual / repetitive reporting
Analytics turnaround time
Stakeholder satisfaction
Team productivity and capability development
Number and quality of actionable insights generated

Technical Skills / Experience / Certifications

Proficiency in BI tools (e.g., Power BI, Tableau, QlikView) and data analysis tools (e.g., SQL, Python, R)
Experience in data visualization and storytelling to communicate insights effectively
Strong knowledge of data warehousing, ETL processes, and database management is a plus
Strong understanding of financial metrics and KPIs related to credit card businesses (e.g., delinquency rates, card utilization, profitability)
Strategic & Lateral thinking and capability to come up with new ideas
Proficiency with statistical and data software languages

Competencies critical to the role

Ability to multi-task, work with cross-functional teams
Strong team player
Analytical Skills and an eye for detail
Strategic & Lateral thinking and capability to come up with new ideas
Commitment towards continuous learning
Strong communication skills, with the ability to present findings to both technical and non-technical stakeholders

Qualification

Graduate or Postgraduate in Computer Science, Data Science, Statistics, Data Analytics or related fields from good institute.
Desired - Analytics certifications like Certified Analytics Professional (CAP), Goggle Data Analytics Professional, etc.

Preferred Industry

BFSI

Assistant Vice President - Reporting & Analytics