1. Data Collection and Management

Gather data from multiple sources such as SFDC CRM systems, databases, Excel files, and business applications.
Ensure accuracy, completeness, and consistency of data.
Maintain and update master databases regularly.

2. Report Generation

Prepare daily, weekly, monthly, and ad hoc MIS reports.
Create management dashboards and performance trackers.
Generate reports on sales, operations, productivity, customer service, and financial performance.

3. Data Analysis

4. Dashboard and Automation

Develop automated reports using Excel, Power BI, Tableau, SQL, or similar tools.
Reduce manual reporting through automation and macros.
Maintain KPI dashboards for leadership review.

5. Performance Monitoring

6. Data Quality and Governance

7. Stakeholder Coordination

Technical Skills Required

Key Soft Skills

Customer 360 Data Intelligence_HO & SUPPORT_0893_1288_1003040