Job Description

Are You Ready to Make It Happen at Mondelēz International

Join our Mission to Lead the Future of Snacking. Make It Possible.

Purpose of the Role

The Supply Planning SME will serve as the BU's dedicated testing and adoption resource for the O9 Supply Planning module. Reporting into the region SP transformation lead, this role is responsible for executing test scripts, validating data integrity, supporting training delivery, and ensuring seamless transition from testing to go-live. The SME will act as the first line of support for end users, bridging the gap between the technical implementation team and the business, and championing user confidence and adoption of the new platform.

Main Responsibilities

Modelling Constraints & Validation:

Lead Plan Quality Validation phase for multiple business units across region. Work with Business stakeholders to gather the manufacturing constraints and model these constraints in O9.
Work with system integration partner and perform solver execution, perform RCA analyses KPI, perform checklist against business requirements and flag issues to partner team.
Solve Solver related problems with consideration of sustainable and standardized solution representing AMEA.
Responsible for planning functional build & implementation/Working in testing and processes validation
Document Functional requirements / participate in fit gap analyses with regional functional stream lead

Testing & Validation

Execute Integration Test (iTest) and UAT test scripts end-to-end for Supply Planning processes, ensuring 100% script coverage as per the test strategy

Validate pre-load and post-load data accuracy during User Cutover Testing (UCUT), flagging discrepancies and coordinating resolution with the data and cutover teams

Perform security role validation - test user access, roles, and permissions ahead of each testing phase

Log, track, and follow up on defects in qTest/Jira, ensuring timely resolution within SLA and supporting retesting of failed test cases

Execute E2E (End-to-End) scenario testing including cross-stream scenarios with Data Science, Supply Planning, and IBP

Support pre-test preparation including batch job readiness, test script pre-requisites documentation, and environment checks

Participate in daily testing war rooms, morning kick-offs, and end-of-day recaps to report progress, blockers, and pass rates

Training & Change Adoption

Support the delivery of Pre-UAT and UAT training sessions for BU end users, including o9 system basics, Day-in-the-Life (DILO) walkthroughs, and advanced SP system training

Conduct shadow testing sessions - walk end users through test scripts and o9 navigation to build familiarity and confidence

Act as a go-to resource for end users during testing phases, providing real-time guidance on o9 processes and ways of working

Support the BU Champion in driving change management activities, user communications, and adoption governance

Contribute to training material review and localization for BU-specific contexts

Go-Live & Sustainment

Support Parallel Run execution - assist end users in running DILO/MILO cycles using real business cases to validate outcomes

Participate in BU Readiness Checkpoints and contribute to UAT sign-off documentation

Provide hyper care support post go-live, acting as the first point of contact for end-user queries and issues

Document lessons learned, process gaps, and improvement opportunities from testing phases to feed into sustainment planning

Support the institutionalization of new ways of working and standard operating procedures in the o9 platform

Functional Support

Develop working-level expertise in the o9 Supply Planning module, including Master Production Scheduling, Distribution Planning, Truck Load Build.

Support the BU Champion in fit-gap analysis, functional requirement documentation, and process design validation

Participate in co-location events, workshops, and cross-functional design sessions as required

Represent BU-specific scenarios and edge cases during testing to ensure comprehensive coverage

More about this role

What you need to know about this position:

Solid understanding of Supply Planning processes (Master Production Scheduling, Distribution Planning, Truck Load Build.

2-6 years of experience in Supply Chain Planning or a related operational role

Familiarity with planning tools/systems exposure to advanced planning solutions (o9, Kinaxis, OMP, SAP IBP) is a necessity.

Strong attention to detail - ability to execute test scripts methodically and identify data discrepancies

Comfortable working with testing tools (qTest, Jira) and documenting test results and defects

Good communication skills - ability to train and support peers in a clear, structured manner

Collaborative mindset with ability to work in cross-functional, multi-market teams under tight timelines

Growth mindset, quick learner, and comfortable navigating ambiguity in a fast-paced transformation environment

Proficiency in English additional regional language skills are a plus

Educational Qualification:

MBA (Operations/Supply Chain Management)/ Bachelors degree in Engineering/ Supply chain management /Business Analytics/ Statistics or related field

No Relocation support available

Business Unit Summary

At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands globally and locally including many household names such as , and biscuits , and chocolate candy and gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.

Our 80,000 makers and bakers are located in more than80countries and we sell our products in over150countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Supply Planning (MPS - scheduling - MRP)

Customer Service & Logistics

o9 Supply Planning SME