Brennan. Where true performance thrives.

At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.

It's a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

Why join Brennan

True performance for our customers starts with a true belief in our people.

It's why we've structured our business to help our teams, and their talents, shine bright. It's why we've created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it's why we've built an organization where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards

In addition to competitive remuneration, Brennan offers extensive benefits, including:

Training and certification bonuses
Culture Awards that recognize excellence
Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
Vibrant, fun social activities
Discounted hardware and software
An environment that embraces learning and development

The Role:

The Senior CloudOps Engineer is a senior, hands-on technical role within Managed Digital Services. You pick up each managed cloud platform at Hyper Care, take it through transition into steady-state operations, and run it from there. You own the engineering practices that keep those platforms reliable, secure and cost-efficient for our customers - Infrastructure as Code (IaC), automation, observability and cloud financial operations (FinOps).

Role Responsibilities

Hands-on operational delivery and platform engineering across your portfolio of
managed cloud customers.
Third-Line Technical Resolution - the escalation point within the CloudOps team
for complex platform and operational issues, working with the CloudOps Lead
on anything that needs customer or commercial handling
Transition & Operational Readiness - joining each platform at HyperCare, taking
handover from the build team, and validating monitoring, alerting, runbooks,
access and documentation before HyperCare exit
Operational Feedback into Design - feeding operational requirements such as
tooling, configuration, monitoring depth, alerting thresholds and runbook
structure back to the build team via the CloudOps Lead, so gaps found during HyperCare are closed rather than carried into steady state
Infrastructure as Code - authoring, reviewing and maintaining IaC (Terraform,
Bicep or ARM templates) and reusable modules to provision and manage environments consistently and repeatably
Continuous Integration / Continuous Deployment (CI/CD) & Deployment Automation - building and maintaining pipelines, scripted remediation and workflow automation to reduce manual effort and operational toil
Observability & Monitoring - designing and maintaining monitoring, logging, alerting and dashboards to safeguard platform health, performance and reliability
FinOps & Cost Governance - maintaining and improving cost dashboards, tag governance and rightsizing from transition onward, so cost visibility is sustained rather than eroded after go-live

Key Competencies And Qualifications Required

Minimum of 5-7 years in a hands-on cloud engineering or cloud operations role, including production support of live customer environments
Demonstrable experience as a third-line or senior escalation point for complex technical issues
Deep, hands-on experience operating and engineering Microsoft Azure platforms
Strong Infrastructure as Code (IaC) capability - Terraform, Bicep or ARM templates - including authoring and maintaining reusable modules
Microsoft AZ-104, AZ-305 certification, with demonstrable experience operating production public cloud environments
Experience designing and maintaining CI/CD pipelines (e.g. Azure DevOps, GitHub Actions) for infrastructure and application deployment
Proficiency in scripting and automation (e.g. PowerShell, Python, Azure CLI) for scripted remediation and toil reduction
Cloud cost optimization and FinOps principles - managing and reporting on cloud spend, tag governance, and driving cost efficiency for customers.
Strong analytical, problem-solving and troubleshooting ability
Willingness to share knowledge and support less experienced engineers
Clear written and verbal communication with technical and non-technical audiences, including customer-facing ticket updates and reporting
Ability to plan and implement change safely in production environments -change agent and ambassador
Plans, priorities and completes tasks with conflicting priorities
Service level management - meeting SLAs/SLOs and contractual commitments
ITIL certification and/or experience
Experience with cloud observability and monitoring platforms (e.g. Azure Monitor, Log Analytics, Datadog or equivalent)

Brennan is an equal opportunity employer.

Azure Cloud Platform Engineer