Company Description Inspire Gene LLP provides high-quality point-of-care diagnostics, specialty neuro markers, QC solutions, and medical devices to hospitals, clinics, ICUs, and veterinary care facilities. The company partners with leading manufacturers to offer a comprehensive product range that keeps pace with evolving market needs. Inspire Gene focuses on delivering an exceptional customer experience through reliable products and responsive support. A dedicated technical support and service team ensures optimal equipment performance and builds long-term relationships with healthcare providers. Joining Inspire Gene offers the opportunity to contribute to better clinical outcomes and improved diagnostic efficiency.

Role Description This is a full-time, on-site Sales and Service Professional role based in Bengaluru. The Sales and Service Professional is responsible for promoting and selling diagnostic products, medical devices, and related solutions to healthcare and veterinary facilities, including hospitals, clinics, and ICUs. Day-to-day activities include meeting with customers, demonstrating products, responding to inquiries, preparing quotations, and following up to close sales and achieve assigned targets. The role also includes coordinating installation, training, and basic service support, as well as liaising with the technical team to resolve customer issues and ensure equipment performance. The professional will maintain accurate records of visits, sales activities, and service requests, while gathering market feedback and competitor insights to support business growth.

Qualifications

Sales and customer relationship skills, including prospecting, negotiation, and account management, preferably in healthcare or medical devices.
Service and technical support abilities, such as basic troubleshooting, coordinating maintenance, and understanding diagnostic equipment operation.
Communication and interpersonal skills for engaging with clinicians, technicians, procurement teams, and other stakeholders.
Organizational and documentation skills, including maintaining reports, managing schedules, and using CRM or sales tracking tools.
Ability to work on-site, travel locally within the region, and manage field activities independently.
Bachelor's degree or diploma in life sciences, biomedical engineering, healthcare, business, or a related field is preferred.
Prior experience in medical diagnostics, laboratory equipment, or healthcare sales and service is an advantage.
Commitment to ethical practices, customer-centric service, and continuous learning about products and industry developments.

Sales And Service Professional