About Us

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com .

Role Summary

Sophos is seeking an experienced and motivated Senior Incident Response Analyst to support Managed Detection and Response (MDR) customers and managed service providers (MSPs) within the Critical Incident Response Team (CIRT).

As a Senior Incident Response Analyst, you will lead the investigative execution of active cyber incidents, working directly with customers and MSPs to investigate, contain, and support remediation efforts. Utilizing Sophos technologies, you will work with both large and small organizations across multiple countries and levels of technical maturity. This is a fast-paced role that requires the ability to make quick context-based decisions to disrupt adversary activity.

What You Will Do

Utilize Sophos technologies to investigate, contain, and respond to cyber incidents
Mentor incident response analysts and MDR operations analysts by providing technical guidance, review, and escalation support
Perform advanced incident response analysis to identify initial access, persistence, and lateral movement to contain and remediate threats
Support MDR customers and MSPs by conducting phone calls and joining meetings to discuss cyber incidents, while often providing priority recommendations to contain, neutralize, and remediate
Conduct analysis of cyber incidents for malware, ransomware, and other common attack types
Maintain accurate and detailed documentation for analysis performed during cyber incidents
Work closely with internal SophosLabs, Detection Engineering, and Threat Hunting teams to continuously expand and improve detection logic
Work closely with Sophos MDR Operations teams in providing response, remediation guidance, and excellent customer service
Where appropriate, contribute to Sophos blogs, social media, and other sources on adversary tactics, techniques, and procedures (TTPs), indicators of compromise (IOCs), and other investigative findings
Evaluate new technologies and processes to improve the overall incident response capability
Assist in creating accurate and detailed technical incident reports as a post-incident deliverable for MDR customers and MSPs

What You Will Bring

Essential:

4+years experience conducting cyber security investigations in a methodical manner and investigating threats or 2+years experience performing incident response engagements
Understanding of network architecture and IT infrastructure
Experience creating technical documentation and technical reports for customers
Ability to work under high-pressure situations, when response time matters, to disrupt adversary activity
Network and endpoint (macOS, Linux, Windows) investigation experience; IDS, IPS, EDR, and basic malware analysis
Understanding of at least one of the following: OSQuery, SQL, and KQL
Experience applying frameworks such as MITRE Attack and Cyber Kill Chain
Ability to work some weekends and holidays
Knowledge of Windows and Linux command and script interpreters

Desired:

Advanced cyber security certifications (GCFE/GCFA, CompTIA CySA+, OSCP, etc.)
Experience calling customers and providing excellent customer service
Publications, either written or acknowledged, within the cyber security field

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Ready to Join Us

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos

Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
Employee-led diversity and inclusion networks that build community and provide education and advocacy
Annual charity and fundraising initiatives and volunteer days for employees to support local communities
Global employee sustainability initiatives to reduce our environmental footprint
Global fitness and trivia competitions to keep our bodies and minds sharp
Global wellbeing days for employees to relax and recharge
Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.