This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role. Developers analyze design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies Developers provide general support to maintain more complex applications that meet the service levels system availability performance and quality levels required by their customers. May mentor less experienced team members

Essential Responsibilities

Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards.

Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions Concentrates on providing innovative solutions to more complex business needs

Takes a lead role in providing required technical support including release implementations, on-call and 24x7 supports when necessary

Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures.

Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience

Experience Required

Bachelor or master's degree in computer/information and electronic system with 3 to 6 years of experience in development and production support automation projects

3+ years of RPA development experience using Automation Anywhere development including designing development, implementation, and production support of bot deployments

Excellent verbal and written communication skills

Experience in SQL, Unix Commands, JIRA, Remedy

Experience with one or more of the following is optional

C#, html, CSS, scripting languages

Microsoft Technologies

Well versed in Automation Anywhere Microsoft Power Platform Process Mining Tools OCR extraction implementation and AI/ML models development experience

US Health care knowledge

Good to have

Healthcare industry experience

Key Skills

Problem solving, root cause analysis, and issue resolution

Experience in Healthcare or Health Insurance Industry

Lead Software Engineer