JOB DESCRIPTION

Business Analyst operates with greater independence, owning end-to-end analysis for moderately complex business initiatives. This role bridges business and technical teams, drives requirement definition, supports solution design, and contributes to process optimization.

RESPONSIBILITIES

Requirements Management
- Independently elicit, analyse, and document business/functional requirements for assigned initiatives.
- Translate business needs into clear specifications, user stories, and acceptance criteria.
Stakeholder Engagement
- Serve as a primary point of contact between business units and technical/IT teams.
- Facilitate workshops, requirement walkthroughs, and status reviews with stakeholders.
Process & Solution Analysis
- Analyse current business processes and recommend improvements, including automation and AI-enabled solutions.
- Support solution design discussions and validate feasibility with technical teams.
Data Analysis & Insights
- Perform data analysis to support decision-making build reports/dashboards using tools like Power BI/Excel.
- Apply AI/analytics tools to identify trends and generate actionable insights.
Project & Delivery Support
- Manage BA deliverables within project timelines track risks/issues related to requirements.
- Lead UAT planning and execution, ensuring solutions meet business needs.
Governance & Documentation
- Ensure documentation meets Ford's audit, compliance, and quality standards.
- Maintain traceability between requirements, design, and testing.
Mentorship & Collaboration
- Provide guidance to entry-level analysts.
- Collaborate cross-functionally across regions/teams as needed.

QUALIFICATIONS

Required Skills & Qualifications:

Strong stakeholder management, communication, and facilitation skills.
Proficiency in Excel, Power BI, SQL, Visio, JIRA, and AI-assisted productivity tools.
Solid understanding of business process modelling, agile/waterfall methodologies.
Ability to work independently and manage multiple priorities.

Desired Attributes:

Strong analytical and critical-thinking mindset.
Proactive, self-driven, and solution-oriented.
Comfortable adopting and championing AI tools to improve efficiency.

Product Designer/Business Analyst