We are seeking a Product Manager to lead the product direction for an end-to-end settlement platform supporting core finance operations. You will align Accounting, Treasury, Tax, Legal, Compliance, and Engineering on requirements, drive delivery from design to launch, and improve settlement transparency and performance using measurable KPIs.

Responsibilities

Set and own the product vision, strategy, and roadmap for Coupang's end-to-end settlement and payout platform
Coordinate with Accounting, Treasury, Tax, Legal, Compliance, and business stakeholders to translate financial and regulatory requirements into scalable product solutions
Lead product execution with engineering teams from requirements definition and design through development, launch, and iteration
Implement robust, auditable, and configurable settlement systems supporting diverse business models, fee structures, promotions, and market expansion
Define and monitor success metrics (e.g., settlement accuracy, reconciliation latency, dispute rate, payout timeliness) and continuously optimize platform performance
Enhance transparency and trust in settlement calculations by delivering tools, reporting, and diagnostics for internal teams and external partners
Evaluate trade-offs between speed, accuracy, compliance, and operational overhead while maintaining a high bar for financial integrity
Lead prioritization and communicate roadmap decisions to senior leadership and cross-functional stakeholders
Travel to Korea on an as-needed basis

Requirements

Proven product leadership with 10-15 years of experience building products and scaling complex systems
Domain background in finance, accounting, fintech, payments, or marketplace/retail platforms
Practical experience with settlement, payout, reconciliation, or related financial systems
Strong analytical and problem-solving skills with comfort working with data and metrics
Cross-functional collaboration experience with engineering, finance, and business teams
Excellent written and verbal communication skills and strong stakeholder management
Ability to operate effectively in ambiguity and deliver results in a fast-paced environment
Bachelor's degree in Business, Finance, Engineering, Computer Science, or equivalent experience
Business fluency in English; Korean language skills are a plus

Nice to have

MBA, Engineering, or relevant advanced degree
Experience in e-commerce, marketplace, or two-sided platform businesses
Familiarity with accounting, tax, treasury, or compliance workflows in a multinational environment
Experience with A/B testing, experimentation, and platform-oriented product development

Product Manager - Settlement Platform