RAID Management, Major Incident Management, Risk Dependency Management, Service Transition Management, Disaster Recovery, Incident Problem Change Management, Hypercare Warranty Management, Business Continuity Planning, Stakeholder Management, ITIL v4 Foundation Managing Professional

Risk Mitigation, Knowledge Transfer, Process Standardization, Stakeholder Management, PMP or similar certification, project management

Transition Management, Process Mapping, Pmp, Six Sigma, Project Planning