Position - SASE Solutions Engineer

Location - Mumbai

Role Overview -

We are looking for a SASE Solutions Engineer to drive presales, implementation, and support activities for Cloudflare One deployment. The ideal candidate should have hands-on experience with any leading SASE/SSE platform (Cloudflare One, Zscaler, Netskope, FortiSASE, etc.) and is comfortable engaging with both technical and business stakeholders across the sales cycle.

Key Responsibilities

Presales -

Support sales team in customer discovery calls, solution positioning, and RFP/RFI responses.
Design SASE architecture (ZTNA, SWG, CASB, DLP, RBI) based on customer requirements.
Conduct POCs/demos of Cloudflare One capability for prospective clients.
Prepare SOWs, technical proposals, and BoQs for SASE engagements.
Conduct competitive positioning against Zscaler, Netskope, Palo Alto Prisma, FortiSASE etc. Implementation.
Deploy Cloudflare One components: ZTNA (Access), SWG (Gateway), CASB, DLP, RBI, Magic WAN.
Configure identity integration (Azure AD/Okta SSO), device posture, and policy rulesets.
Migrate customers from legacy VPN/proxy solutions to SASE architecture.
Conduct UAT and handover documentation post-deployment Support.
Provide L1/L2 support for live Cloudflare One environment.
Troubleshoot connectivity, policy, and authentication issues.
Monitor SASE dashboards/logs for anomalies and performance issues.
Coordinate with Cloudflare TAC for escalations.
Maintain runbooks, knowledge base articles, and change documentation.

Required Skills -

Hands-on experience with at least one SASE/SSE platform: Cloudflare One, Zscaler (ZIA/ZPA), Netskope, FortiSASE, Prisma Access, etc.
Understanding of core SASE components: ZTNA, SWG, CASB, DLP, RBI
Understanding of Cloudflare DNS and Cloudflare WAF
Working knowledge of networking fundamentals (routing, DNS, VPN, SD-WAN)
Familiarity with identity/SSO integration (Azure AD, Okta, SAML)
Ability to read/write technical documentation (SOWs, HLDs, runbooks)
Comfortable engaging directly with customers in presales/technical discussions.

Preferred Qualifications -

Cloudflare certifications (Cloudflare Certified Solutions Architect/Administrator) or equivalent vendor certs (Zscaler ZCCA/ZCCP, Netskope NCSE, NSE)
Prior experience in a systems integrator/consulting environment
Exposure to related security domains (firewall, EDR, PAM, WAF) is a plus.

Soft Skills -

Strong client-facing communication and presentation skills
Ability to balance presales, delivery, and support responsibilities
Analytical mindset for troubleshooting complex network/security issues
Self-driven with ability to manage multiple customer engagements.