BPS Pre-Sales & Bid Management

Job Summary

We are looking for an experienced BPS Pre-Sales & Bid Management professional with strong expertise in managing the end-to-end bid process, solution development, client engagement, and commercial modelling.

The ideal candidate will have hands-on experience in Business Process Services (BPS) pre-sales, including RFI/RFP responses, solution design, proposal development, stakeholder management, client presentations, and commercial modelling. The role requires strong analytical thinking, excellent communication skills, and the ability to translate complex business requirements into compelling solutions.

Key Responsibilities

Pre-Sales & Solutioning

Manage the end-to-end sales bid process, including responses to RFIs, RFPs, RFQs and other proposal requests.
Develop and maintain standard proposal templates, bid repositories and business development databases for reference and reuse.
Collaborate with BPS functional leads, sales, delivery, finance and other stakeholders to develop comprehensive solutions and proposals.
Understand client business requirements and translate them into effective BPS solutions, operating models and service propositions.
Prepare compelling solution presentations, proposal documents and client-facing pitch decks.
Develop commercial and pricing models in collaboration with the Finance and business teams.
Participate in client meetings and discovery sessions to understand technical, functional and business requirements.
Ensure all relevant information is captured and translated into a comprehensive solution and proposal.
Support the sales team in developing differentiated value propositions and winning strategies.
Stay updated on market trends, industry developments, emerging technologies, competitors and evolving BPS solutions.
Conduct competitor and market analysis to identify opportunities for differentiation.
Demonstrate strong technical and business aptitude to understand complex products, services and solutions.
Identify opportunities for solution innovation, IP creation and process improvement.
Manage multiple bids and proposals simultaneously while maintaining high quality and adherence to timelines.
Support customer presentations, solution walkthroughs and other sales engagements as required.
Travel as required for client meetings, workshops and industry events.

Key Performance Indicators (KPIs)

Quality and timeliness of bid and proposal management.
Feedback from business, sales and delivery stakeholders.
Win/Loss ratio of managed opportunities.
Quality and effectiveness of proposed solutions.
Number and quality of solutions, frameworks and IPs created.
Contribution to successful client pursuits and business growth.

Qualifications & Experience

5–7 years of relevant experience in Pre-Sales, Solutioning, Bid Management or Proposal Management.
Minimum 2+ years of proven Pre-Sales experience within the BPS / Business Process Services industry.
Experience managing RFI, RFP, RFQ and end-to-end bid processes.
Strong experience in solution development, proposal creation and client presentations.
Experience working with cross-functional teams including Sales, Delivery, Finance and BPS functional SMEs.
MBA from a reputed university preferred.
Prior BPS delivery / operations exposure will be an added advantage.
Strong understanding of commercial modelling, pricing and proposal development.
Excellent written, verbal and presentation skills.

Core Competencies

Intellectual Capability

Strong reasoning, analytical and critical-thinking abilities.
Excellent problem-solving skills with the ability to evaluate complex business requirements.
Ability to develop practical and innovative solutions.

Strategic & Market Orientation

Strong understanding of market trends and competitive landscapes.
Ability to identify emerging technologies and evolving customer requirements.
Ability to provide meaningful insights and develop differentiated solutions.

Communication & Presentation

Excellent communication and interpersonal skills.
Strong presentation and storytelling capabilities.
Ability to confidently engage with senior stakeholders and clients.
Strong active-listening skills with the ability to facilitate meaningful business conversations.

Stakeholder Management

Ability to work effectively with multiple stakeholders across Sales, Delivery, Finance and Business Functions.
Strong collaboration and influencing skills.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Key Attributes

Self-motivated and results-oriented.
Strong customer and business orientation.
High attention to detail.
Ability to work under tight deadlines.
Strong ownership and accountability.
Willingness to travel based on business requirements.
Passion for solution development, innovation and continuous improvement.

Presales Specialist (BPS/BPM Background)