Servicenow, Sql, Microservices, Rest Api, Git, AWS, Logging platforms, CI/CD processes, Jira Service Management, AI-assisted tools for log triage, anomaly detection, Observability monitoring tools, Relational Databases, APM dashboards, Java 17-21, Spring Boot 3.x, Ticketing incident management systems

business process modeling techniques, quality management principles and practices, process mapping tools and methodologies, SAP Digital Manufacturing

Integration, Apis, Web Services, Flows, Git, LWC, Migration, APEX, Data Integration, Salesforce, deployment strategies, source control systems, Agile delivery, Salesforce Integration Design Patterns, Copado, CI CD