At BCG, Administrative Assistants are integral members of the Business Services Team (BST). We encourage continuous learning and professional development, empowering AAs to build new capabilities and grow alongside the evolving needs of the business. In this role, you will take ownership of complex calendars and schedules, anticipate stakeholder needs, coordinate activities across multiple times zones, and manage confidential information with professionalism, sound judgment, and discretion.

As an Administrative Assistant (AA), you will provide high-quality administrative and operational support to multiple senior stakeholders across global regions, including APAC, EMESA, and the US. You will serve as a trusted business partner, enabling stakeholders to operate effectively by proactively managing day-to-day administrative priorities in a fast-paced, dynamic environment.

By providing seamless administrative support, you will help maximize stakeholder productivity and enable leaders to focus on strategic and value-added priorities.

You will collaborate closely with Administrative Assistants and business support colleagues across BCG's global organization to ensure seamless coverage, knowledge sharing, and consistent service delivery. As business needs evolve, you may also provide backup support and undertake additional responsibilities assigned by your manager.

Executive & Calendar Management: Proactively manage complex calendars, prioritize competing demands, coordinate meetings across multiple global time zones, and optimize stakeholders time through effective scheduling, planning, and coordination.
Stakeholder Partnership: Build trusted relationships with senior stakeholders and cross-functional teams by delivering responsive, reliable, and professional support while exercising sound judgment, confidentiality, and discretion in all interactions.
Travel & Expense Management: Coordinate end-to-end domestic and international travel, prepare and manage travel itineraries, process expense reports accurately and in a timely manner and proactively resolve travel-related issues to ensure a seamless stakeholder experience.
Operational Support: Deliver high-quality administrative support through meeting and event coordination, preparation of business documents and presentations, maintenance of accurate records, and continuous process improvement. Collaborate closely with the Administrative Assistant community to ensure seamless coverage, knowledge sharing, and consistent service excellence.

Qualification:

Bachelor's degree or equivalent qualification.
3+ years of professional experience in a multinational organization, professional services, or a similar fast-paced environment.
Experience supporting global stakeholders and managing competing priorities in a fast-paced environment is an advantage.
Prior experience in an administrative, executive support, or coordination role is preferred.
Excellent verbal and written communication skills.
Advanced proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

Key Competencies

Strong interpersonal skills and ability to build effective working relationships.
Excellent planning and prioritization skills, with consistent attention to detail.
Ownership and reliability in delivering accurate, high-quality work on time.
A service-oriented mindset, anticipating needs and identifying practical ways to improve support.
Adaptability and composure when priorities or circumstances change.
Sound discernment, professionalism, integrity, and discretion when handling confidential information.
Clear written and verbal communication and effective collaboration across teams.

You're Good At

Managing multiple priorities effectively in a fast-paced, service-oriented environment.
Building trusted relationships through professionalism, responsiveness, and reliable support.
Applying policies and guidelines thoughtfully while demonstrating BCG's values.
Organizing and prioritizing work effectively while maintaining accuracy and attention to detail.
Handling sensitive and confidential information with discretion and integrity.
Communicating clearly with colleagues across cultures, geographies, and organizational levels.
Collaborating across teams, sharing knowledge, and contributing to an inclusive, supportive environment.

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development.

For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.

We aim to provide a dynamic and collaborative environment that fosters connection and teamwork