Voice Clarity, Accent Neutralization, Call Handling, Customer Support, Problem Solving, crm software, Data Entry, Time Management, Multitasking, Active Listening

Strong verbal communication skills in English, Experience in the BPO or voice process industry, Basic Computer Skills, Familiarity with CRM systems

Ability to work under pressure and meet performance targets, Ability to handle customer complaints and difficult situations professionally, Basic computer knowledge and familiarity with CRM customer support systems, Strong customer service orientation, Good listening and interpersonal skills, Good problem-solving and decision-making skills

customer service, English Communication, Basic Computer Knowledge

Ms Office, CRM Tools, Troubleshooting

ticketing systems , CRM Tools, international voice processing, Bpo, Call Center