Excellent verbal and written communication skills in English, Basic computer proficiency, Familiarity with MS Office

"voice process"., "international BPO", "domestic BPO", "BPO", "international voice", "domestic voice", "client interaction", "client satisfaction", "customer handling", "customer service", "customer support", "telecalling", "telesales", email process", "chat process, "conflict resolution"

Ticketing Tools, basic computer proficiency, Chat, semi voice support, CRM, Messaging, Email

Excel, Ms Office, KYC verification, Transaction Processing, quick typing speed, Data Entry

Excel, Ms Office, KYC verification, Transaction Processing, quick typing speed, Data Entry

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge