MS Office Suite (Excel, Word), Online research tools, Client Relationship Management, Market research, Expert network development, Powerpoint, Project management

Cloud, Executive stakeholder management, Programme planning, Agile delivery, Technical fluency in APIs, Data platforms, Ai, Risk issue and change management, Test and release management

Budgeting, Field Service Delivery, Systems Development, Vendor Management, Resource Planning, IT Infra services

Automation, Digitalization, Performance management, Operational delivery governance, Governance, Payroll, Talent Management, Payroll controls, Talent reviews, Compensation, Succession Planning, Process Standardization, Change process management, Payroll compensation benefits performance succession and talent-management platforms, Benefits Administration, Continuous Improvement

Servicenow, Slas, Service Transition, cloud, Effort Estimation, network security, Dashboards, Microsoft Excel, Jira Service Management, service-reporting frameworks, service commercials, IT managed services, KPIs, OLAs, Escalation Management, ManageEngine, ITSM tools, end-user support, contracts scope management, operational governance, service-delivery operations, capacity reports, Powerpoint, ITIL practices, customer onboarding, Infrastructure, AV, Zoho Desk, RCA documents, service desks, Resource Planning

data engineering , Data Science, model training, reporting dashboarding tools, LLM GenAI project delivery, agentic workflows, fine-tuning LLM-based solutions, model evaluation, ML model development, evaluation frameworks, RAG pipelines, MLOps concepts

project management software , contract management, Project Planning, project documentation, Resource Utilization

Prince2, Apis, Agile Scrum Master, Workday, JIRA, Sql, Excel, Project Management tools, HRMS SaaS implementation, MS Projects, Ms Office Suite, Darwinbox, Pmp, Six Sigma

Project Delivery, Itsm, Servicenow, Itam, Team Leadership, Continuous Improvement, LSD, Project Planning, Customer Interaction, HRSD, Project Governance