Women's Hiring for Monitoring Operations Specialist

Note: The cut-off date to complete the aptitude test for this posting is 11th October.

Role-Technology Process Specialist- Monitoring Operations Specialist

Experience-2-3 Years

Location-Pune

Education-Graduation

Notice Period-30 Days

Key Responsibilities

Monitor enterprise infrastructure, applications, servers, databases, and network environments using monitoring tools.
Perform proactive monitoring and analyze alerts generated across multiple monitoring platforms.
Triage Major Incidents (P1/P2), identify potential business impact, and promptly notify relevant stakeholders.
Route alerts, incidents, and events to the appropriate support teams for investigation and resolution.
Perform initial assessment and categorization of alerts to filter noise and prioritize critical issues.
Track incident status and ensure timely follow-ups with resolver groups.
Monitor service availability, system performance, network health, and infrastructure uptime.
Generate operational reports and dashboards related to alerts, incidents, and monitoring effectiveness.
Participate in shift-based operations and support 24x7 monitoring environments.
Identify recurring alerts and recommend monitoring improvements to reduce false positives.

REGISTRATION PROCESS:

The Candidate ID is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration will not be Considered for the next stage).

Candidate ID Registration process:

STEP 1: https://career.infosys.com/joblist

STEP 2: Click on Register and provide the required details and submit.

STEP 3: Once submitted, Your Candidate ID (100XXXXXXXX) will be generated.

STEP 4: The candidate ID will be shared to the registered Email ID.

The interview will be conducted as per the scheduled invite ONLY

SHL Test (AMCAT ID) Registration process:

This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing).

STEP 1:

https://amcatglobal.aspiringminds.com/data=JTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmV

( Please copy this link, paste it into your Google search bar, and click on the result.)

STEP 2:

Click on Start New Test and follow the instructions to complete the assessment. When prompted to select a unit, please choose TSO to proceed further.

STEP 3:

Once completed, please make a note of the AMCAT ID (Access you Amcat id by clicking 3 dots on top right corner of screen).

NOTE:

During registration, you'll be asked to provide the following information:
Personal Details: Name, Email Address, Mobile Number, PAN number.
Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change.
Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example).
Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location
Interview Mode: Walk-in
Attempt all questions in the SHL Assessment app.
The assessment is proctored, so choose a quiet environment.
Use a headset or Bluetooth headphones for clear communication.
A passing score is required for further interview rounds.
5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected
Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment.
The interview will be conducted as per the scheduled invite

Regards,

Infosys BPM Recruitment team

Women's Hiring For Monitoring Operations Specialist