Identity Governance Analyst

Location: Cyber City, Gurugram, India

Experience: 3–5 years

Team: Workforce Identity, Global Technology

Work arrangement: Hybrid

About REA Group:

In 1995, in a garage in Melbourne, Australia, REA Group was born from a simple question: Can we change the way the world experiences property
Could we Yes. Are we done Never.
Fast forward 30 years, REA Group is a market leader in online real estate across three continents and continues to grow rapidly around the globe. The secret to our growth is staying true to that day one mindset: the hunger to innovate, the ambition to change the world, and the curiosity to reimagine the future.
Our new Tech Centre in Cyber City is dedicated to accelerating REA Group's global technology delivery through relentless innovation. We're looking for the best technologists, inventors, and leaders in India to join us on this exciting journey.
If you're excited by the prospect of creating something magical from scratch, read on.

About the Role:

The Identity Governance Analyst sits within the Workforce Identity team, part of the broader Global Technology group headed by Steve Maidment.
The Workforce Identity team's mission is to enable REA's strategy through application availability, security, and ease of access. We combine our expertise in identity management, regulatory compliance, and workforce management to give internal users access to the right applications at the right time, without compromising security, privacy, or separation of responsibilities requirements.
To achieve this, we develop, engineer, manage, and maintain a central identity platform, integrate an extensive set of tools, and ensure the system meets the ever-changing needs of the business.
The Workforce Identity team works closely with teams across the business, including several within Global Technology.

Key Responsibilities:

While no two days are likely to be the same, your typical responsibilities will include:

Act as a super user for our central identity systems, coordinating:
Incoming business requests.
Technical support.
Issue troubleshooting.
Business communications.
User Access Review campaigns.
Configure and maintain identity management systems, including access controls, entitlement policies, role management, and compliance reporting.
Help design and support identity lifecycle automation, self-service access requests, targeted user access reviews, and automated provisioning and deprovisioning processes.
Conduct regular audits and ensure compliance with internal policies and external regulatory requirements.
Maintain detailed, accurate, and up-to-date documentation for identity processes, system configurations, and workflows.

Required Skills and Experience:

3–5 years of relevant commercial experience working with identity programs, platforms such as Okta, or in similar roles.
Experience configuring Okta tenants, including policies, routing rules, application integrations, Device Trust, and Adaptive MFA.
Experience integrating enterprise applications for single sign-on (SSO) and provisioning using SAML, OIDC, OAuth, and SCIM protocols.
Experience building and maintaining Okta Workflows to automate manual identity and access management (IDAM) tasks, including onboarding and offboarding.
Understanding of Okta Identity Cloud, including Identity Engine, Universal Directory, and Workflows.
Proficiency in Python, PowerShell, or API-based automation using REST APIs.
Knowledge of cloud computing platforms, including AWS and GCP.
Strong analytical skills, excellent troubleshooting capabilities, and clear verbal and written communication.
Ability to coordinate large programs spanning several weeks and involving stakeholders across the business at all levels of seniority.
Ability to manage and configure SaaS product settings to meet the needs of different business stakeholders.
Ability to solve complex problems, explore technology, and apply a continuous improvement mindset.
Ability to communicate, collaborate, and contribute effectively across teams and with a range of business stakeholders.
Motivation to learn, share knowledge, and mentor others.
Ability to present data, findings, and recommendations to a high standard.

Desirable Skills and Experience:

Strong requirements gathering skills and the ability to work with a diverse range of stakeholders.
In-depth knowledge of identity management concepts, principles, and practical use cases.
Understanding of compliance and governance requirements.
SailPoint Identity Now or Identity Security Cloud (ISC) Certified Implementation Engineer certification.
Experience designing, implementing, and maintaining SailPoint ISC solutions for:
Identity lifecycle management, including Joiner/Mover/Leaver processes.
Access certifications.
Policy enforcement.
Governance reporting.
Experience configuring and customizing SailPoint components, including connectors such as SCIM, REST, JDBC, and Active Directory; custom rules using BeanShell or Java; transforms; and workflows to meet business and compliance requirements.
Ability to troubleshoot and resolve complex issues involving provisioning, entitlements, access certifications, policy violations, and identity synchronization failures.
Deep proficiency with Identity Cubes, entitlements, roles, policies, certifications, and virtual appliance configuration.
Hands-on experience with SailPoint rule development, REST APIs, and SCIM integrations for identity lifecycle automation.

What We Offer:

A hybrid and flexible approach to working.
Transport options to help you get to and from work, including home pick-up and drop-off.
Meals provided on site at our office.
Flexible leave options, including parental leave, family care leave, and celebration leave.
Insurance coverage for you and your immediate family members.
Programs supporting mental, emotional, financial, and physical health and wellbeing.
Continuous learning and development opportunities to further your technical expertise.

The Values We Live By:

Our values are at the core of how we operate, treat each other, and make decisions. We believe how we work is equally important as what we do to achieve our goals.
This commitment is at the heart of everything we do, from the way we interact with colleagues to the way we serve our customers and communities.
Our Commitment to Diversity Equity and Inclusion
We are committed to providing a working environment that embraces and values diversity, equity, and inclusion.
We believe teams with diverse ideas and experiences are more creative, effective, and able to fuel disruptive thinking. This includes diversity in cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, and other identities or lived experiences.
We know diverse teams are critical to maintaining our success and driving new business opportunities. If you have the skills, dedication, and enthusiasm to learn but don't meet every point in this job description, we still encourage you to get in touch.

REA Group in India:

You might already recognize our logo. The REA brand has an existing presence in India. In fact, we set up our new tech hub in Gurugram to be their neighbours!
REA Group holds a controlling interest in REA India Pvt. Ltd., operator of established brands Housing.com, Makaan.com, and PropTiger.com, three of the country's leading digital property marketplaces.
Through our close connection to REA India, we've seen first-hand the incredible talent the country has to offer and the opportunity to expand our global workforce.
Our Cyber City Tech Centre is an extension of REA Group: a satellite office working directly with our Australian headquarters on local projects and technology delivery.
All our brands across the globe connect regularly, learn from each other, and collaborate on shared value initiatives.

Identity Governance Analyst - Okta