Job description

Assistant Housekeeping Manager – Mango Tree Resorts, Garhmukteshwar

Location: Garhmukteshwar, Uttar Pradesh, near Delhi

Department: Housekeeping

Reports to: Operation Manager

Experience Required: Minimum 7 years in professional housekeeping, with at least 3 years in a leadership role

Position Overview

Mango Tree Resorts, Garhmukteshwar is looking for a dedicated and highly experienced Assistant Housekeeping Manager to lead our housekeeping operations with precision, passion, and a strong eye for detail. This role is ideal for a seasoned housekeeping professional who has a proven track record in resort or hotel environments and understands the importance of delivering exceptional guest experiences through impeccable cleanliness and comfort.

Key Responsibilities

Lead the day-to-day operations of the housekeeping department, including guest rooms, public areas, laundry, and back-of-house spaces.
Supervise and train a team of housekeeping supervisors, room attendants, and support staff to uphold high standards.
Conduct regular quality inspections of rooms and public areas to ensure cleanliness, hygiene, and maintenance standards are met.
Create and manage staffing schedules in alignment with resort occupancy and event demands.
Ensure timely room readiness in coordination with the front office and maintenance departments.
Monitor and manage inventory of cleaning supplies, linens, and guest amenities.
Implement health and safety protocols, and ensure compliance with sanitation and hygiene standards.
Handle guest requests, special housekeeping needs, and complaints professionally and promptly.
Maintain housekeeping records including room status reports, staff attendance, lost & found, and maintenance requests.
Support sustainable practices and eco-friendly housekeeping initiatives wherever possible.

Required Qualifications

Minimum 7 years of experience in housekeeping within hotels or resorts, with at least 3 years in a managerial or supervisory capacity.
Strong knowledge of housekeeping operations, chemicals, cleaning equipment, and linen management.
Proven leadership and team management skills.
Ability to train, motivate, and develop a team for consistent performance.
Strong organizational skills with attention to detail and guest satisfaction.
Familiarity with basic computer applications and housekeeping software.
Ability to work flexible hours, including weekends and holidays.

Preferred Qualifications

Diploma or degree in Hospitality or Hotel Management.
Previous experience working in a resort or leisure destination is highly desirable.
Working knowledge of sustainability practices in housekeeping is a plus.
Proficiency in Hindi and basic English communication.

About Mango Tree Resorts – Garhmukteshwar

Set amidst natural beauty and cultural richness, Mango Tree Resorts offers guests a peaceful retreat with warm hospitality and premium services. Our team is committed to creating memorable stays, and cleanliness is central to that experience. As our Housekeeping Manager, you will play a vital role in upholding the brand's reputation for excellence and care.

Please share your updated cv with a cover letter over [HIDDEN TEXT] or whatsapp on +91-8860652551.