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Skills:
Microsoft Office, Software Quality Assurance, JIRA, Production Support, ecommerce business model, infrastructure environments, IBM Sterling OMS
Skills:
Microsoft Office, JIRA, Software Quality Assurance, Production Support, ecommerce business model, infrastructure environments, IBM Sterling OMS
Skills:
Servicenow, Networking, It Infrastructure, Cloud Services, Incident Management, ITIL frameworks, Security Systems, ITSM processes
Skills:
technology architecture , Change Management, Incident Management, Problem Management, Predictive Analytics, ITIL Frameworks, Runbook Automation, Platform Support, Service Management, Systems engineering, Operational Risk, Production Support, AIOps, Deployment Automation, Observability
