Responsibilities :

A day in the life of an Infosys Equinox employee:

As part of the Infosys Equinox delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.

You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements.

You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers.

You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Infosys Equinox is a human-centric digital commerce platform that helps brands provide an omnichannel and memorable shopping experience to their customers. With a future-ready architecture and integrated commerce ecosystem, Infosys Equinox provides an end-to-end commerce platform covering all facets of an enterprise's e-commerce needs. Area of Responsibility:

Analyse the issue identified.

Check for logs & debug the issue.

Troubleshoot & triage the issue.

Coordinate with concern stake holders for issue resolution.

Ensure to restore the service or arrange for remedy.

Open bridge calls for major incidents (P1).

Track issues till closure.

Coordinate with required stake holders for root cause, corrective & preventive actions.

Technical and Professional Requirements:

Skill & Competencies: Microservices, Node, DocumentDB, Java, React, AI Usage Knowledge on E-Commerce Website Development/Monitoring/ Functionalities/Site Flow/Back-end Services

Excellent communication & learning skills.

Issue front ending & ownership skills.

Problem solving & decision-making skills.

Technical & Problem-Solving skills.

Customer focused & service oriented.

Customer handling/Interaction/coordination skills.

Adaptable & flexible for business requirements.

Knowledge on Incident Management Process & IT Service Management.

Knowledge on Servers, Networks, Linux, Automation, Cloud Computing, Infrastructure Services (Cloud) & Software Testing.

Microservices and Node Senior Consultant