12 Month Contract - High Chance of Further Renewal
Salary is Negotiable Depending on Experience
Insurance Industry Experience, within Distribution and Governance, is Essential.
An Immediate Start is Preferred

Role summary:

We are hiring a senior contractor to lead a risk assessment and remediation programme for Insurance Distribution Governance, covering tied channels (e.g., agents) and third-party (TP) distribution channels (e.g., brokers/IFAs/Banca). The role will compare the organisation's distribution governance policies and operating controls, identify gaps, assess risk impacts, and implement pragmatic remediation to meet target standards.

Responsibilities:

1) Mobilise & scope (Weeks 1–3)

Confirm scope across tied and TP channels, products, entities, and distribution models in Singapore.
Identify key stakeholders across Distribution, SLOD, Operations, Product and Marketing.
Establish delivery cadence: working group, steering updates, and documentation standards.

2) Current-state discovery (Weeks 2–6)

Review and catalogue distribution governance artefacts (A and B):
Map end-to-end distribution processes

3) Comparative gap assessment & risk evaluation (Weeks 5–10)

Compare policies/processes/controls against minimum requirements and target operating model.
Identify gaps across:
Governance structure, accountability, and decision rights
Policy coverage, clarity, and local applicability
Preventive and detective controls; evidence and recordkeeping quality
Channel oversight, partner governance, and ongoing monitoring depth
Exception management and breach escalation effectiveness
Management information (MI): KPIs/KRIs, thresholds, reporting cadence

4) Remediation design & delivery (Months 3–11)

Create a prioritised remediation backlog
Drive delivery with process owners; manage dependencies across teams; track progress and evidence closure.
Ensure remediation is operationalized

5) Embed, assure & handover (Months 10–12)

Validate implementation via walkthroughs, evidence checks, and testing/sampling, if required.
Prepare updated artefacts, controls mapping, MI examples, meeting minutes, and closure evidence.
Deliver final report and BAU transition plan (ongoing ownership, reporting cadence, residual risk).

Required experience & skills

12–15 years in insurance distribution governance / conduct risk / operational risk / controls,
Strong hands-on experience with wealth/insurance distribution governance and oversight.
Track record delivering post-M&A integration assessments and remediation programmes will be useful
Ability to translate policy into workable processes and controls; comfortable producing audit-grade documentation.
Strong stakeholder management, influencing without authority, and ability to operate at pace under ambiguity.

Insurance Distribution Governance Risk Assessment & Remediation Lead