About This Role

The Segment President Office PMO & Projects Lead serves as a trusted execution partner to the CSAME leadership team, driving discipline and ensuring alignment with the executive agenda. Operating from the Segment President's Office, this role orchestrates cross-functional collaboration and establishes robust governance to deliver key growth and transformation initiatives across Asia Pacific, the Middle East, and Africa. A core capability of this role is distilling complex, multi-dimensional inputs into concise, decision-ready recommendations. By continuously refining the segment's governance framework, the Lead collaborates with functional and business teams to push key strategic projects forward and enable agile executive decision-making.

Key Responsibilities

Strategic Execution & Governance - Establish and operate the segment's PMO cadence, governance frameworks, and milestone tracking across all strategic, growth, and transformation initiatives. Actively monitor portfolio healthy by identifying bottlenecks, dependencies, and resource constraints to ensure disciplined execution against approved business cases.
Executive Decision Enablement - Serve as a trusted execution partner to the CSAME leadership team. Synthesize complex, multi-dimensional business inputs, performance risks, and critical issues into concise, decision-ready recommendations and briefing materials.
Cross-Functional Orchestration - Drive cross-functional alignment and resolve interdepartmental roadblocks across Asia Pacific, the Middle East, and Africa. Leverage strong stakeholder management to influence and execute leadership decisions across diverse functional and business zone teams without direct authority.
Organizational Effectiveness & Norms - Partner with and support HR, Finance, and Zone & Business leaders to optimize the segment's operating model. Continuously refine organizational roles, responsibilities, decision rights, and governance workflows to enhance overall communication rhythm and leadership team operating norms.
Special Assignments & Business Proxy -Lead high-impact, ambiguous strategic assignments directly delegated by the Executive Director or the segment leadership. Represent and serve as the proxy for the Strategy, BD, and JV departments in selected internal and external high-level engagements.

Required Qualifications & Experience

Education - Bachelor's degree in engineering, Business Administration, Economics, or a related discipline; a Master or relevant postgraduate qualification is preferred.
Experience - 8+ years of progressive experience in PMO, Strategy, Corporate Development, Business Transformation, or Chief of Staff roles within a large multinational or matrixed corporate setup.
Industry Knowledge - Experience in HVAC, building technologies, energy management, industrial products, or adjacent technology sectors is highly preferred.
Program Management - Demonstrated success leading complex, cross-functional portfolios and transformation programs across regional or global matrixed environments.
Business & Financial Acumen - Strong commercial, organizational, and financial acumen, with proven expertise in business case development, portfolio prioritization, resource planning, and risk management.
Executive Communication - Exceptional communication and synthesis skills, with a proven ability to distil complex, multi-dimensional inputs into concise, decision-ready executive briefs and presentations.
Stakeholder Influence - Proven capability to influence senior executives, build cross-cultural and cross-functional alignment
Leadership Attributes - High level of professional judgment, discretion, and resilience, with a strong comfort level operating in ambiguous, fast-paced environments.
Tools & Analytics - Proficiency in modern project/portfolio management tools, data analytics, and executive reporting frameworks.

Success Measures

Decision & Execution Agility - Executive priorities are clearly sequenced and translated into timely leadership decisions and trackable actions
Governance Excellence - Leadership forums and review routines operate seamlessly, characterized by high-quality briefing materials, well-documented decisions, and disciplined accountability tracking.
Portfolio Transparency & Risk Management - The strategic portfolio maintains transparent governance and proactive reporting, providing senior leadership with early visibility into risks, dependencies, and resource constraints.
On-Time Benefit Realization - Priority growth and transformation initiatives successfully hit milestones and achieve approved business outcomes
Organizational Velocity Measurable improvements in cross-functional alignment, operating rhythm, and decision-making speed across all functional teams and regional stakeholders.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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