Job Description

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Associate in Connected Commerce team, you will ensure User Acceptance Testing (UAT) aligns with business requirements. You will be responsible for test planning, execution, and collaborating with Risk and Technology teams to ensure seamless business processes and user interactions. Your role is vital in minimizing post-launch risks and enhancing customer experiences.

Job Responsibilities

Understand the intent of business requirements. Formulate test approach and plan, detailing dependencies and risks.
Execute business scenarios in UAT environment.
Collaborate with stakeholders to clarify queries and share testing status.
Update and save testing artifacts appropriately. Reconcile test results with expected outcomes.
Enhance processes related to tools and practices for efficiency.
Partner with UAT Manager/Lead to ensure testing readiness and execution milestones.
Facilitate quality testing practices for various products.
Maintain regular communication with project stakeholders on Automation objectives.
Assess, create, and build automation tools for efficiency or cost reduction.

Required Qualifications, Capabilities, And Skills

Bachelor's degree or comparable experience.
3+ years of experience in manual testing, formulating test plans, scenarios, and scripts.
Experience in JIRA process, understanding process flow, and task creation.
Proficiency with Microsoft Office, Confluence, qTest tool.
Ability to write and execute SQL queries. Knowledge of Unix operating system.
Experience with Agile and waterfall software development methodologies.
Strong written and verbal communication skills; ability to prepare executive-level communications.
Excellent organizational and project management skills; manage competing priorities under tight deadlines.
Proven ability to collaborate and build strong partnerships.
Intellectual curiosity with a proven ability to learn quickly; high degree of initiative and self-direction.

Preferred Qualifications, Capabilities, And Skills

Experience with mainframe screens and business rules engines.
Understanding of credit card lifecycle and transaction processing.
Experience with risk processing.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Product Delivery Associate -User Acceptance Testing