Microsoft Office, JIRA, IBM Sterling OMS

Agile Scrum, Jira, Release Management, Automated Testing, Microservices, Devops, Jenkins, Confluence, Version Control Systems, Bitbucket, Azure DevOps, GitLab CI, GitHub Actions, OMS

technology architecture , Change Management, Incident Management, Problem Management, Predictive Analytics, ITIL Frameworks, Runbook Automation, Platform Support, Service Management, Systems engineering, Operational Risk, Production Support, AIOps, Deployment Automation, Observability