google sheets , Excel, AI tools such as ChatGPT

web tools, Typing Speed, Email, Computers, Spreadsheets, written English

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge

Customer Support, international BPO operations, English Communication, CRM Tools, customer query handling, upselling