Incident Management, Automation, Emergency Response, risk monitoring, Technology Enablement, Trend Analysis, Cross-Functional Coordination, Continuous Improvement, Process Standardization, Governance, Performance Indicators

VMware, Windows Server, Veeam, Dns, Office 365, Microsoft Intune, DHCP, Exchange Server, Microsoft Hyper-v, Active Directory Domain Services, SCCM, Sharepoint Online, Exchange Online, Group Policy, Data Loss Prevention, File Services, Microsoft Teams, Identity Protection, Microsoft Configuration Manager, Microsoft 365 E5, OneDrive, Microsoft Purview, multifactor authentication, conditional access, Windows endpoint management, Microsoft Defender for Endpoint, Microsoft Entra ID, Privileged Identity Management